Jim Simon wrote:
you don't buy a camera with 160GB hard drive and stick a 8 GB SD card in it to take film.
Well...you also don't buy a camera that shoots non-standard video and expect it to work flawlessly. Sometimes they work, but sometimes not.
This appears to be a 'not'.
I can hardly think that Sony are using a Non Standard video format, in their flag ship new cameras?
I just been on the phone with Sony and I can't disagree with what they say, If the files open in WMP, Windows Movie Maker and Premiere Pro CS5.* then how can they help?
You have to move with the times, with solid state becoming more common your next camera is unlikely not to have a substantial built in SS Hard drive. Back in the days when you used to boot up DOS on a 5.5 inch floppy disk, to do your computing no one said, "what's the point of an internal hard drive"
Any way we Digress. Lets get back to more helpful comments, such as try this rather than "your camera sux" and "stop using it's hard drive" that clearly isn't the point.
Oh well trent at least I learned a new thing today Drop Box ![]()
https://dl.dropbox.com/u/85490648/20120615130016.MTS
Here is a small MTS from my camera.
Thanks agin for your time.
DeenoDeeno wrote:
Oh well trent at least I learned a new thing today Drop Box
https://dl.dropbox.com/u/85490648/20120615130016.MTS
Here is a small MTS from my camera.
Thanks agin for your time.
Thank you for supplying a file. I am getting audio with your file on my systems. It is 48kHz Stereo. Verified on Mac 10.6.8 and Windows 7sp1 with Premiere Pro CS6.0.1.
This leads me to believe that something may have gone awry when you installed Premiere. Sorry, but all I can think of is that possibly a reinstall would resolve this issue on your system. You also might want to try manually deleting the Premiere media cache. On Windows, go to AppData -> Roaming -> Adobe -> Common -> delete the Media Cache and Media Cache Files folders. On Mac, go to Users -> <user name> -> Library -> Application Support -> Adobe -> Common -> delete the Media Cache and Media Cache Files folders.
Trent Happel wrote:
DeenoDeeno wrote:
Oh well trent at least I learned a new thing today Drop Box
https://dl.dropbox.com/u/85490648/20120615130016.MTS
Here is a small MTS from my camera.
Thanks agin for your time.
Thank you for supplying a file. I am getting audio with your file on my systems. It is 48kHz Stereo. Verified on Mac 10.6.8 and Windows 7sp1 with Premiere Pro CS6.0.1.
This leads me to believe that something may have gone awry when you installed Premiere. Sorry, but all I can think of is that possibly a reinstall would resolve this issue on your system. You also might want to try manually deleting the Premiere media cache. On Windows, go to AppData -> Roaming -> Adobe -> Common -> delete the Media Cache and Media Cache Files folders. On Mac, go to Users -> <user name> -> Library -> Application Support -> Adobe -> Common -> delete the Media Cache and Media Cache Files folders.
Thanks, I will try that and report back.
Will the above effect my older 5.5 install? I don't want to mess that up just now?
Uninstall and reinstall of Premiere Pro CS6 should not affect CS5.5. Deleting the Media Cache folders will remove any conform, index, PEK files and other cached items for both versions, though. If you want, you can just delete the specific cached files for the AVCHD files that do not provide audio. I was trying to eliminate the possibility that an older cache file might also be causing CS6 to not read audio. You can also remove the files from the Media Cache folders to a different location (backup), so that you can always put them back if needed.
And the path to the Media Cache is the default location. If you have moved it to a different location, then go to that location for the Media Cache.
1) Quit Premiere. Launch Premiere again. Go to the Help menu and verify that you are activated (towards bottom, should see "Deactivate..." that signifies that you are activated).
2) Go to Preferences > Media > Media Cache Database. Click the "Clean" button. Import your file(s) again and see if you get audio now.
3) If 1 and 2 do not work, then could you please try to uninstall and then install Premiere Pro again.
I did what you said.No change
I create new work station, install a windows seven os and only cs6 package on this system. Absence of any change
Hi,
Same problems over here, but i'm on a Panasonic Hc-V500 with SD-card.
I've copied the entire card onto my HD and tried to import it via the Media Browser from Premiere Pro CS6.
Video is ok, but no sound. It doesn't show in the timeline or source monitor. File plays with sound in VLC and Windows Media Player.
Switched back to Premiere Pro CS5.5 and... tadahhh! Sound! Beats me. Updates from Adobe didn't change anything!
Puzzled... Newer should be better? Wanna use the new Premiere with my new cam... Somebody?
Thanx!
mlotens wrote:
Hi,
Same problems over here, but i'm on a Panasonic Hc-V500 with SD-card.
I've copied the entire card onto my HD and tried to import it via the Media Browser from Premiere Pro CS6.
Video is ok, but no sound. It doesn't show in the timeline or source monitor. File plays with sound in VLC and Windows Media Player.
Switched back to Premiere Pro CS5.5 and... tadahhh! Sound! Beats me. Updates from Adobe didn't change anything!
Puzzled... Newer should be better? Wanna use the new Premiere with my new cam... Somebody?
Thanx!
In my case, in cs 5.5 all is great. sound is in this version. But cs6 is problem
And so the Masses rise
Come on the more of you come out of lurking and say this the more chances of find a fix.
Trent, Just finished the lengthy down load and reinstall but despite crossing all fingers NO GO! Sorry and you can see from above it's not just me or my camera.
My work load is getting further away from me and this is frustrating. Hard to know what to do next. I wish one of you could solve the issue with your CS6 and let us know.
It seems like a codec issue ? Maybe it's something all our Windows 7 64bit machines have in common? Are you all on the OS as me?
Please keep trying to help us solve it Trent. Surely someone at Adobe has been able to replicate the problem?
Joe Riggs wrote:
Well I tried Jakub's and Deeno's files and I am getting sound with them in CS6 (Win 7 sp1 64bit). Mlotens, can you upload a small .mts file?
I think we can safely say that those of you that are able to play our MTS files are going to be able to play any .MTS file the issue now is what is different in our Prem Pro Settings which is stopping the sound.
I am thinking it's a Codec issue? does any one have strong knowledge that could prove or dissprove this theory?
Thanks for trying our files Joe but I suspect trying more won't further the cause
Damn now to add to my Woes since the messing about install uninstalls I am getting
"adobe media core cs6 has stopped working" Alerts when I close out of PP CS6
and "adobe media core cs5.5 has stopped working" Alerts When I close PP CS5.5
any clues what is causing that? I don't want to take the thread off on a tangent but has happened whilst trying to get the damn thing to work
Jakub PL wrote:
No options. I special install on an new system, not work too.
A few questions:
1) Do you have an anti-virus program on your new system?
2) This was a clean OS and you only installed Premiere Pro CS6?
3) Which OS and do youlog in as an Adminstrator?
Thank you for all your feedback.
I have been editing avchd from several camera's now, never copied the whole file stucture, but just the clips.
The clips have always played just fine.
As do the clip from Jakub and Deeno.
As for Trents questions.
My computer is a couple of years old.
Yes a virus program,
No clean install,
and just one account that of administrator.
FIXED Yipeeee!
It isn't all good news though but I do have a solution that will almost certainly work for you, all be it a bit Drastic
This problem has been killing me. I just want to be able to drag and drop the MCS file into premiere pro like I always have with other video files and all the nonsense about pulling over entire folder structure just WON'T DO
, we are not living in the 70's. And thank god the file structure thing is just stuff and nonsense.
What is happening is this.. something on your PC is stopping the files working (and Adobe haven't a clue what it is) and for that matter nor do I
but until someone finds out, I can report that a complete blow away and reload of new windows will 100% solve the issue.
Now I haven't done one for years, so it was a complete pain and took me over a Day to get every thing back the way I like it and to be honest it will be a week before I have all my favorite programs working properly. BUT I can report that with Premiere Pro installed I can now just PULL THE FILES OF THE CAMERA HARD DISK and DROP THEM ANY WHERE I LIKE and better still, pull them into Premiere any damn way I like and they play "Sound and All" And that my friends is the way it should be ![]()
I really hope this helps some of you, I am stoked
that it now works and I can get some work done, I was starting to hate my new camera but now I can report it is A1
To Adobe I can report that some system setting from another installed program is clearly the culprit but I can't for the life of me tell you which. I can say that it is not mine or the programs fault but a lack of thorough testing on Adobe part. Because clearly this is not and un common issue on your forum and many others. Software should work under any scenario, I certainly don't run any strange programs that should cause this.
Until Adobe can pin point a solution and patch their program, I can recommend my solution buy Guys and Girls be careful back up all your mail, favorites, passwords, documents and everything else precious to you before doing a clean install and if you do you will get back in the groove with our favorite editor PP CS6.
TTFN
I gotta get some work done
Until Adobe can pin point a solution and patch their program
Nonsense. The user should not corrupt his system with stuff that creates these problems. This is a typical case of OE (Operator Error) and if anyone is to blame, it is the user.
I can say that it is not mine or the programs fault but a lack of thorough testing on Adobe part.
I can say it is your the fault and it is utterly unrealistic to expect Adobe to test compatibility with each and every application worldwide, be it games, codec packs, accounting software, malware, anti-something, utilities, etc.
Of course, the consequence of your claim is that the next version will take around 50 years to appear.
Exactly the same issue here. mp3 audio files and wav files play fine.
I cant believe Adobe would release a program to the public without thorough testing and im sure such an issue as AVCHD audio not working would have reared its ugly head under testing !! after all, the ACVCHD format is one of the most popular in consumer grade video cameras these days...... this kinda reminds me of the old pinnacle studio days
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