• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

[Fix it] Adobe Flash Player 11.3 r300 has stopped working.

Community Beginner ,
Jun 14, 2012 Jun 14, 2012

Copy link to clipboard

Copied

Happens everytime i fullscreen a video window.

OP: Windows 7 64bit Ultimate Edition

Browser: Mozilla Firefox version 13

Problem signature:

  Problem Event Name:    BEX

  Application Name:    FlashPlayerPlugin_11_3_300_257.exe

  Application Version:    11.3.300.257

  Application Timestamp:    4fc82063

  Fault Module Name:    StackHash_a7aa

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Offset:    21cd4c01

  Exception Code:    c0000005

  Exception Data:    00000008

  OS Version:    6.1.7601.2.1.0.256.1

  Locale ID:    1031

  Additional Information 1:    a7aa

  Additional Information 2:    a7aa91f17ea749d42a4de3b390fa5b3d

  Additional Information 3:    a7aa

  Additional Information 4:    a7aa91f17ea749d42a4de3b390fa5b3d

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

Views

109.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 15, 2012 Jun 15, 2012

Copy link to clipboard

Copied

Same problem here. Bummer! This has happened since yesterday's update.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 15, 2012 Jun 15, 2012

Copy link to clipboard

Copied

I don't understand. How can I fix it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jun 16, 2012 Jun 16, 2012

Copy link to clipboard

Copied

what's the problem adove has stopped working and I don't know that how to fix if.plz help me someone

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 16, 2012 Jun 16, 2012

Copy link to clipboard

Copied

Finally! Somebody else with the same problem as me. A fix would be lovely.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 16, 2012 Jun 16, 2012

Copy link to clipboard

Copied

The problem was fixed after i updated my mozilla firefox to 13.0.1

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 20, 2012 Jun 20, 2012

Copy link to clipboard

Copied

I am on Firefox 13.0.1 and I continue having this Adobe Reader error, so that´s doesn´t seem to have resolved this problem.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 20, 2012 Jun 20, 2012

Copy link to clipboard

Copied

As Paul noted, reverting back is the suggested fix for Firefox crash issues.  Please see this post for more details:

http://forums.adobe.com/message/4498459#4498459

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2012 Jun 20, 2012

Copy link to clipboard

Copied

When I revert to an older version of flash nothing works. It just comes up telling me that I don't have the recquired plugins.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2012 Jun 20, 2012

Copy link to clipboard

Copied

Same problem; reinstalled old Flash player before 11.3, but Livestream doesn't recognize. Also difficult to know which of many versions of Flash to install. Usually, choice is made automatically. Isn't there a general SETUP.EXE file to choose which version?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 20, 2012 Jun 20, 2012

Copy link to clipboard

Copied

I'm using Google Chrome now, f*ck firefox -.-

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 24, 2012 Jun 24, 2012

Copy link to clipboard

Copied

Well, i've just made very interesting and curious discovery........... I un-installed Flash player, and went to YouTube to make sure that A. the videos would not play, and B. it asked me to install the flash player plug-in.

What i did not expect was for the video's to start playing!!!!!!!

What the... ?!?!?!?!?!?!

It seems that YouTube automatically reverted to a new 'trial' player using 'html5'.

I'm a big conspiracy theorist, and I question if YouTube might be blocking Flash in order to favour the usage of their new trial html5 player!?!?!

see here: http://www.youtube.com/html5

Paul

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 24, 2012 Jun 24, 2012

Copy link to clipboard

Copied

Interesting, thanks for posting!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 24, 2012 Jun 24, 2012

Copy link to clipboard

Copied

On Firefox and Opera, only videos with WebM transcodes will play in HTML5

see here: http://www.youtube.com/watch?v=AO76tT-ad2s&feature=g-u-u

that is if you can see this video, at least for a short wile like in my case.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 16, 2013 Nov 16, 2013

Copy link to clipboard

Copied

LATEST

i am having the same issues. Adobe flash player was working perfectly fine and then the next day I logged on it says I needed to download adobe flash player (which I thought was weird) so I went to look and I have adobe flash players current version 11 so I am not sure what the heck is going on. I cant view video, cant play games, and cant do alot of things that have to have adobe flash player. I have scanned my computer with malware, anti virus, anti spyware tried to redownload it but nothing helped.   I have tried again to re  download and update it but now it says only one can run at a time.  What the bleep bleep bleep is going on?     what has happened?   I need it fixed asap. I have been trying to work on this for 2 weeks now with no avail.   please send link to fix this stupid issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 16, 2012 Jun 16, 2012

Copy link to clipboard

Copied

Both my Firefox and Flash are up-to-date and it's still crashing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 17, 2012 Jun 17, 2012

Copy link to clipboard

Copied

i have all the same configuration above.

i can't view youtube videos - i think it is also some sort of bug with flash player.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 17, 2012 Jun 17, 2012

Copy link to clipboard

Copied

FIX:

i now have youtube running again...
A. I uninstalled flash player

http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

B. I reinstalled an old (archived) version of flash player

http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_10.3.183.15_archive.zip

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 21, 2012 Jun 21, 2012

Copy link to clipboard

Copied

How is there not a fix for this yet? Pull your fingers out.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 21, 2012 Jun 21, 2012

Copy link to clipboard

Copied

For users running into stability problems with Firefox, we've just released a new version of Flash Player for Mozilla Firefox, Netscape, Opera and other browsers.  Please give it a try and let us know how it works for you.

6/21/2012 - Windows Flash Player Update

Download here: http://get.adobe.com/flashplayer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 21, 2012 Jun 21, 2012

Copy link to clipboard

Copied

Was able to get decent results by rolling back to Flash 11.2.

Hope someone offers feedback on how the new Flash Player works, so I can decide whether to switch over...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 22, 2012 Jun 22, 2012

Copy link to clipboard

Copied

i tried the update and i got the same bug. i'm removing and rolling back - again...

(i've seriously wasted a lot of time and energy on this issue)

paul

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 22, 2012 Jun 22, 2012

Copy link to clipboard

Copied

Paul - Do you have RealPlayer installed?  What happens when you try to run YouTube with Firefox and the latest Flash Player?

texaswolfsrain - what problem are you encountering?  Are you also using Firefox?  Can you confirm that you have 11.3.300.262 installed?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 23, 2012 Jun 23, 2012

Copy link to clipboard

Copied

Chris

latest firefox 13.0.1

latest flash 11.3.300.262

i have real player installed (why does that make a difference though?)

today my problem is i uninstalled the latest flash update, then re-installed the 'old' version again (like i did last week to fix the problem). but this time the problem is still there - i can't watch a video on youtube...

Paul

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 12, 2012 Jul 12, 2012

Copy link to clipboard

Copied

I just uninstalled Adobe Flash Player (11.3) and my Firefox (13.0.1) under Windows 7 64 is now working perfectly!  I couldn’t watch videos on youtube (it was annoying!) but now they are all working with no problem.

I reckon Mozilla has included a pre-video-accelerator  in the new Fx 13.0.1 which seems to be in conflict with AFP 11.3. Please check this out. Hope it helps 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines