Each time that I go to turn on my computer once it turns on and my main page opens I receive an error message from my Adobe Reader that reads as follows -
Adobe Reader count not open "btrez.dll" because it is either not a supported file type or because the file has been damaged (for example, it was as an email attachment and wasn't correctly decoded.
I have tried a couple of things to correct this error such as deleting my Adobe Reader from my system and then downloading Adobe Reader with the newest edition of Adobe Reader and again I still receive this error message. I also have gone into my Tools then into my Internet options then into Browsing History Settings. Once in settings I made sure that in the section that says "Check for newer versions of stored pages: Making sure that the line that says "Automaticly" is checked to be active. I then rebooted my computer to see if this corrected the problem and it did not so I then went to delete Adobe Reader once more then followed by reinstalling Adobe Reader and again it failed to correct this error. Please I need some help on either repairing this error or fixing Adobe Reader so that I don't receive this error message ever again. Please advise, thank you!
You may want to try running this fix from Microsoft and uninstall all traces of any versions of Reader:
If you want to reinstall Reader, download its full installer from
After downloading, restart your computer and run the installer before doing anything else.
Thank you very much and I'll get to that once I have a little free time and once
I'm done I'll email you back and let you know just what happens. Thank you for
This is definitely not something that should happen:
Do you have Adobe Reader (AcroRd32.exe) in your Windows startup list? Check it with msconfig.
All that I just have to is now reboot my computer now and that problem shouldn't
happen again,.. It was in the start up lis so I unchecked it and one other
program thats now a dead program, thank you very much. If for some reason that I
still have this problem I'll e-mail you back. I hope that you have a really
amazing weekend and thanks for the error fix!
Europe, Middle East and Africa