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6900upperskyline
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Downloading problem

Jun 16, 2012 10:00 AM

I downloaded the LR4 upgrade. LR4 Image shows up on my desktop, dmg icon and READMe shows up, when I double click on dmg, I get message saying unable to open. I am a bit of an idiot. Any suggestions on how to proceed. Using Mac Pro and upgrading from LR3.

756 Views   7 Replies   Latest reply: KillingTrees, Jun 18, 2012 5:53 PM
 
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  • Keith_Reeder
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    1. Keith_Reeder,
    Jun 16, 2012 12:25 PM   in reply to 6900upperskyline
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    I'm not a Mac user, but have you checked that your machine meets the minimum spec for Lr 4?

     
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  • Victoria Bampton
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    Apr 1, 2008
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    2. Victoria Bampton,
    Jun 16, 2012 1:48 PM   in reply to 6900upperskyline
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    Minimum specs for Mac are:


    • Multicore Intel® processor with 64-bit support (that's Core 2 Duo and later)
    • Mac OS X 10.6.8 (Snow Leopard) or 10.7 (Lion) For either OS
    • 2GB of RAM
    • 1GB of available hard-disk space
    • 1024x768 display

     

     

    If your machine's above that minimum spec, it would help to have the whole error message.

     
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  • KillingTrees
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    3. KillingTrees,
    Jun 16, 2012 2:31 PM   in reply to Victoria Bampton
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    2x2.8 GHz Quad-Core Intel Xeon

    14 GB RAM

    Mac OS X 10.6.8

    100GB available hard-disk space

    1920x1200 display

     

    Lightroom_4_LS11_mac_4_1.dmg 411.7 mb (411,702,729 bytes)

    Screen shot 2012-06-16 at 5.06.17 PM.png

    On Adobe's download page, it says to expect a filesize of 392.7 mb.

     
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  • Ian Lyons
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    4. Ian Lyons,
    Jun 16, 2012 2:37 PM   in reply to KillingTrees
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    The file isn't complete or is corrupt. Try downloading again.

     
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  • 6900upperskyline
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    5. 6900upperskyline,
    Jun 16, 2012 9:27 PM   in reply to Keith_Reeder
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    Keith, Victoria and Killing Trees,

    You folks all nailed it. I also need an OS upgrade. Thank you also for replying Ian. I hate it when I say I am an idiot, then offer proof.

    Thanks all again.

    David

     
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  • KillingTrees
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    6. KillingTrees,
    Jun 17, 2012 12:30 PM   in reply to Ian Lyons
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    I've downloaded the file 8 times in the past 3 days, and I got the same result, "invalid checksum" for all of them.  The past few times I've downloaded it, it's 411.7 mb.  If it was not complete, why is the file size consistent?  Adobe lists the file size to be 392.7 mb on their download page, and this is clearly wrong.  Someone at Adobe is sleeping at the wheel.

     
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  • KillingTrees
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    7. KillingTrees,
    Jun 18, 2012 5:53 PM   in reply to 6900upperskyline
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    Note for you after you upgrade to the correct OS version.. Use Firefox instead of Safari to download the file, it worked for me.

     
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