Hey, I wonder if anyone has had this issue. My suspicion is it's just a settings issue, but I can't remember how to get into that stuff. My son has taken some video with his Pansonic Lumix, but when we try to get them into PE we get this error message. I assume it's an HD issue.
I could easily change the settings on the camera, but he's already shot the footage he needs for his project. Is there any setting on PE I can adjust?
Many thanks,
Doug
I'm still trying to pluck away at this issue. I did uninstall and reinstall PE, and that seemed to fix the issue with the settings window. (I didn't see John's post until after I did this, so I did not "deactivate.") Now I get this window.
One question I have is about an AVCHD setting. I don't see where I can do this on any of my presets. Anything I've tried so far has yielded the same error message I received before.
I'm also working on this from the other end. I'm gathering that Panasonic has created a complex way of packing its video files. You have to be a hound dog to find your videos in the first place. And I'm lucky that mine play back on Windows Media Player. Some people have no way of seeing their vids, even if they can find them. I messed around a little with g-spot, but I didn't know what to do with it. One person did recommend using PE as a "converter," so . . . . The software that came with the camera seems to be pretty useless as far as I can tell.
Anyway, maybe there's nothing PE4 can do. But just in case, this is a somewhat clearer description of our problem.
Many thanks,
Doug
