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CS4 Acrobat Serial number not working on reinstall (new Mac)

Jun 16, 2012 9:21 PM

I'm using Acrobat as part of CS4. It was a gift from a fellow creative friend. The install worked back in 2009 on my previous Mac. For some reason, the serial number no longer works when I go to run Acrobat. It's been rejecting the serial number on the CS4 package for months, now.


Help? I hardly use the software (I've a toddler) but I do need Acrobat's functionality once in a while. Thanks in advance!

  • Currently Being Moderated
    Jun 17, 2012 5:13 AM   in reply to Letishalish

    Did you actually install the whole suite or is the Acrobat running on a separate serial? Ever had any trial versions on the system?



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  • Currently Being Moderated
    Jun 17, 2012 12:28 PM   in reply to Letishalish

    You need to install another program from the package (like Photoshop). When you activate Photoshop the license and activation will be transfered to Acrobat.

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