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Neurocraft
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CC Team Ready reseller didn't use my Adobe ID

Jun 15, 2012 1:47 PM

Tags: #creative #cloud #ready #team

My admin bought CC Team Ready for me from a reseller. The admin got a welcome letter, but she doesn't have an Adobe ID - the subscription is for me. How do I associate the membership with my Adobe ID? The reseller was stumped.

258 Views   1 Reply   Latest reply: Manish Kumar, Jun 17, 2012 1:33 PM
 
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  • Manish Kumar
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    1. Manish Kumar,
    Jun 17, 2012 1:33 PM   in reply to Neurocraft
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    Hi,

    Please contact support to have this resolved: Contact Adobe Support(http://www.adobe.com/support/contact/)

    On the support page, click on Creative Cloud "Managing my membership, subscriptions and online services".

    You will then have the option to chat with a support representative or call support using the phone numbers listed.

    Thanks

     
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