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Roy Hessey
Roy Hessey
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CS6 Programs unstable Frequent crashes in the Apps

May 24, 2012 4:53 PM

Just purchased the Creative Cloud subscription and unless I run all the programs in Admin mode I get ferquent crashes.

Dynamic Link does not work in Premiere and I cannot even import a PSD file into Premiere unless I start the program in Admin mode.

Is their a fix?

 

eg When importing a PSD file into Premiere I get " Adobe Media Core CS6 has stopped working" "APPCRASH  PhotoshopServer.exe "

 

When sending a Premiere Sequence to Encore using Dynamic Link "Adobe Encore has stopped working" "APPCRASH Encore.exe"

 

Never had these issues with CS5 Master Suite.

 

Message was edited by: Roy Hessey

1139 Views   4 Replies   Latest reply: Roy Hessey, Jun 17, 2012 11:19 PM
 
Replies
  • Manish-Sharma
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    1. Manish-Sharma,
    May 24, 2012 5:00 PM   in reply to Roy Hessey
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    Ideally we recommend running the softwares in the Admin mode only , because it provide the complete permission for files and folders.

    Also you haven't mentioned your OS and its hard to say , but for sure it is the permissions issue with your normal account which might be causing these issues.

     
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  • Roy Hessey
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    2. Roy Hessey,
    May 24, 2012 7:57 PM   in reply to Manish-Sharma
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    My OS is Windows 7 Home Premium Edition.

     

    My questions are :

    How come CS5 ran with never a problem? ( nor CS4 PP Ver 3 etc etc )

    Why does Premiere crash on EXIT?

    Screenshot.jpg

    Just love the Adobe Products

    Roy

     
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  • Manish-Sharma
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    3. Manish-Sharma,
    May 25, 2012 9:39 AM   in reply to Roy Hessey
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    As I said earlier such issues come up because of permissions , may be your CS5 files and folders have the correct permission however CS6 files and folders don't.

     

    As you have Windows 7 , you may try to uninstall your CS6 , log in with the Hidden Admin account and then install the software.

     

    To know the steps to unhide the hidden admin account check this link :- http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-adminis trator-account-on-windows-vista/

     

    Once you have installed the software in Admin account , login back in your normal standard account and then check.

     
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  • Roy Hessey
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    4. Roy Hessey,
    Jun 17, 2012 11:19 PM   in reply to Manish-Sharma
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    Problem solved:

    Reformatted & clean install windows 7 . Very lengthy process.

    Now quite stable

     
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