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SpeedGrade

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Speedgrade constantly crashing

May 19, 2012 2:36 PM

I am sending a 3 minute long sequence from Premiere to speedgrade. Footage is from Canon T3i. It goes on fine till the conversion is done in premiere but once Speedgrade starts to open it hangs for a few seconds and then crashes.

If i try to open the same project from within the speedgrade, it crashes again. What am i doing wrong?

3627 Views 26 Replies Latest reply: Alex DeJesus, Jan 12, 2013 6:27 AM

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1. Sohrab_09,

May 23, 2012 12:14 PM in reply to Sohrab_09

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Come on Adobe guys, this is basic stuff.Somebody has to answer this.

Not even a single clip is moving from Premiere to speedgrade. No EDL is working in Speedgrade. It is crashing constantly.

What good is the program if it can't even open a project. I understand that it is at an initial stage of development but it can't be this buggy to be included in the CS suite?

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2. Lin Sebastian Kayser,

May 24, 2012 1:49 AM in reply to Sohrab_09

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What happens if you start SpeedGrade directly, without sending from Premiere? Do you also get instabilities?

Please post your system specs, so we have a better understanding of your configuration.

Lin

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3. Sohrab_09,

May 24, 2012 10:54 AM in reply to Lin Sebastian Kayser

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I am working on a I-7 processor with16 GB ram.

GPU is Nvidia 560Ti.

When i try to send the sequence from Premiere to Speedgrade, after all the exporting is done SG opens and then crashes.

SG opens fine on its own but If i export an edl from Premiere and then try to import it in SG, it gives either error messages or becomes unresponsive & then crashes.

These sequnces don't even have any effects, just simple clips on a timline. Footage is from a canon dslr.

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4. Patrick J. Palmer,

May 24, 2012 11:25 AM in reply to Sohrab_09

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Hi Sohrab,

would it be alright to contact you directly? Please send me a private message if that's ok with you.
Would love to see what can be done about the situation, I am pretty puzzled as your setup shouldn't give you this kind of grief.

Best,
Pat
Sohrab_09 wrote:

I am working on a I-7 processor with16 GB ram.

GPU is Nvidia 560Ti.

When i try to send the sequence from Premiere to Speedgrade, after all the exporting is done SG opens and then crashes.

SG opens fine on its own but If i export an edl from Premiere and then try to import it in SG, it gives either error messages or becomes unresponsive & then crashes.

These sequnces don't even have any effects, just simple clips on a timline. Footage is from a canon dslr.

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5. Alex DeJesus,

May 25, 2012 2:00 PM in reply to Patrick J. Palmer

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I have the same problem going from Premiere to SG. After a couple of days wasted time, I quit playing with it. Waiting for bug fix

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6. vdruts,

May 30, 2012 7:44 AM in reply to Sohrab_09

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My Speedgrade is consistantly crashing or giving me errors on a 4 minute clip from Premiere > Speedgrade. Doing an .EDL comes up with errors, going direct seems to mess up the time-line then crash. So sick of this.

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7. DuyAnhPham,

May 30, 2012 7:55 AM in reply to vdruts

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sent you a PM

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8. RhinoCameraGear,

May 30, 2012 11:08 AM in reply to DuyAnhPham

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I am having the same issue. Everytime I send a project over to SpeedGrade once it sends it over SpeedGrade crashes. Any fix for this yet?

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9. RhinoCameraGear,

May 30, 2012 11:11 AM in reply to Lin Sebastian Kayser

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I am having the same issue. Everytime I send a project over to SpeedGrade once it sends it over SpeedGrade crashes. Any fix for this yet?

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10. TomMaclachlan81,

May 31, 2012 6:37 AM in reply to RhinoCameraGear

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I have the same issue. What makes it worse is that I can't re-open my saved ircp file. It comes up with an error message Line 84, Column 101. Error expected. Any thoughts Adobe? Cheers.

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11. GeoffVane,

Jun 18, 2012 6:03 AM in reply to Sohrab_09

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I have the same issue. I can't send footage to SpeedGrade or use it standalone without causing a crash.
It seems to keep working after the crash, but hey how safe is that?
The message says it crashes my Dynamic Link engine, even though it's said Speed Grade doesn't use Dynaimic Link.

I must say:
As long as I have used my 48Gb 12 core Quadro 4000 PC, the Dynamic Link architecture caused severe crashes, in all previous Adobe versions too.
I therefore always try to avoid the Dynamic Link engine from being used. It seems Speed Grade can't be used without waking up the Dynamic Link.

>>> Is there a way to disable the Dynamic Link feature completely? I can't use it anyway, so I won't lose much. After all these years I'd like to have a stable suite.

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12. Dennis Weinmann,

Jun 18, 2012 7:56 AM in reply to GeoffVane

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Can you please upload a screengrab of this dynamic link error message ?

Thanks.
Dennis

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13. DellPatrick,

Oct 5, 2012 12:02 PM in reply to Sohrab_09

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My Speedgrade 6.0.4 on Mountaion Lion 10.8.1 is crashing constantly as well. It seems to be primarily when on "Selected" timeline mode and playhead is running (meaning that it's "playing" the footage forward - pretty basic).

System:

Mountain Lion 10.8.1
2xQuad core 2.8ghz Xeon processors (Late 2008).
18GB DDR2 Ram
256 SSD drive
ATI Radeon 5770 1GB vRam

Any staff out there able to offer suggestions?

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14. DellPatrick,

Oct 5, 2012 2:10 PM in reply to DellPatrick

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Apparently my crashes were due to the following:

Applying a look to a clip and playing forward on the timeline before "committing" the look (meaning the look was still in "preview" mode).

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15. Dennis Weinmann,

Oct 8, 2012 1:40 AM in reply to DellPatrick

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Hey Patrick,

I'd like to take a look at the Mac OS crash logs. Send you a PM

Dennis

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16. DellPatrick,

Oct 8, 2012 1:07 PM in reply to Dennis Weinmann

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Hi Dennis,
Im sorry I abandoned using Speedgrade and cannot recreate the error
because I deleted the project I was working on.

Back to color grading in Premiere Pro.

Brian

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17. jtjefferson,

Dec 28, 2012 2:02 PM in reply to DellPatrick

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I know this thread is very old, but I have similar problems and there is no conclusion to this.
So my PC is always crashing after a few minutes while working.
Either its straight to desktop or Runtime C++ error.

I also couldnt reopen another project where I put a second mask / layer into my timeline.
When I opened the project, it was straight to desktop again.

So I'm now constantly saving manually and avoid additional masks / layers.

My specs

Core i7
16 GB RAM
nvidia 670 GTX
System HD 128GB SSD
Data HD RAID 0

Project Res 2048x1152

Regards.

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18. Dennis Weinmann,

Jan 7, 2013 3:21 AM in reply to jtjefferson

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Please make sure you're using the latest version of SpeedGrade (6.0.4) Can you please send me one crashing project file ? (Send you a PM)

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19. jtjefferson,

Jan 7, 2013 4:19 AM in reply to Dennis Weinmann

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Hi Dennis,

I removed those projects, but could somehow reproduce that effect.
When I double click the 2nd Mask in timeline SG crashes.

Regards

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20. Dennis Weinmann,

Jan 7, 2013 6:06 AM in reply to jtjefferson

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Can you please send me this new project file (.ircp) ?

Thanks

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21. jtjefferson,

Jan 7, 2013 6:09 AM in reply to Dennis Weinmann

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sorry---forgot to attach it.

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22. DDUVIC,

Jan 11, 2013 11:50 AM in reply to jtjefferson

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OK, so was there ever a conclusion to this SG crashing problem? I cannot even open SG. It crashes upon startup everytime?

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23. jtjefferson,

Jan 12, 2013 1:47 AM in reply to DDUVIC

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Nope
I think they want us to wait/buy the new CS Version.
Speedgrade is really great....i think....if it would work.
Trying now Davinci.

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24. Alex DeJesus,

Jan 12, 2013 5:36 AM in reply to jtjefferson

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@jtjefferson I think you are right. Did you get DaVinci with the Black Magic camera?

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25. jtjefferson,

Jan 12, 2013 5:40 AM in reply to Alex DeJesus

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Trying the free Version, but I liked the UI of Speedgrade much more

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26. Alex DeJesus,

Jan 12, 2013 6:27 AM in reply to jtjefferson

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Speedgrade does me little good because I work mostly long projects. It seems only to work for very short clips unless you have a super high end workstation. But Adobe is good about updating their software. I expect a whole new version before NAB convention in April

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