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Leon R Harris
Leon R Harris
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How to change Bundle ID in DPS Viewer Builder?

Jun 18, 2012 6:42 AM

Tags: #viewer_builder #bundle_id #folio_organizer #mobileprovision

Hi there,

 

we're trying to publish our first ipad magazine app. as this is a one off mag we're just having a single edition app.

 

but, we're having both a US and a UK edition with slightly differing content and thus two separate apps.

 

we have managed to load the first app to apple (waiting review), although i am about 10% hopeful of it actually working—but the second app is causing problems.

 

we have bought a second serial and loaded the exported folio producer zip to the viewer builder but when i check the bundle id it is the same as the other app.

 

is there any way of changing this? is this because we only have the dps single edition. i am so confused here. i've spent a whole week trying to sort this out.

 

please help if you can.

 

thanks, Leon

1352 Views   14 Replies   Latest reply: CWilliamDmmm, Sep 12, 2012 11:32 AM
 
Replies
  • Bob Bringhurst
    3,416 posts
    May 29, 2007
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    1. Bob Bringhurst,
    Jun 18, 2012 8:02 AM   in reply to Leon R Harris
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    What do you mean when you say the Bundle ID is the same as the other app? The Bundle ID is generated automatically when you create the App ID on the Apple developer side. For each app you create, you need to use the iOS Provisioning Portal to create a new App ID. Then, after you create the app using Viewer Builder, you use iTunes Connect to start the app submission process.

     
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  • Leon R Harris
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    2. Leon R Harris,
    Jun 18, 2012 8:22 AM   in reply to Bob Bringhurst
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    Hi Bob, thanks for responding so quickly.

     

    i've taken some screen shots but i'm new to all this and am not sure i should post them publicly—one of the viewer builder screen and one of the iOS provisioning portal 'App ID' page.

     

    let me know.

     

    thanks again, Leon

     
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  • Bob Bringhurst
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    May 29, 2007
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    3. Bob Bringhurst,
    Jun 18, 2012 10:08 AM   in reply to Leon R Harris
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    Please post the screen shots, and use Photoshop to blur or erase sensitive information, if any.

     
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  • Leon R Harris
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    4. Leon R Harris,
    Jun 18, 2012 10:25 AM   in reply to Bob Bringhurst
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    Hi Bob, thanks again.

     

    i hope there's nothing sensitive about this info then...

     

    The DPS Viewer Builder with the two same Bundle IDs

     

    Adobe-DPS-Viewer-Builder.jpg

    And the iOS Provisioning Portal > App IDs tab (i've combined the two togther to save space):

    Apple-App-ID.jpg

    Hope that helps.

    Leon

     
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  • Leon R Harris
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    5. Leon R Harris,
    Jun 19, 2012 8:13 AM   in reply to Leon R Harris
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    Anyone, any ideas?

     
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  • Adi Ravid
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    6. Adi Ravid,
    Jun 19, 2012 10:36 AM   in reply to Leon R Harris
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    Did you create a separate mobile provisioning profile and certificates for each app or used the same ones for both?

     
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  • Leon R Harris
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    7. Leon R Harris,
    Jun 20, 2012 6:42 AM   in reply to Adi Ravid
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    I thought i used separate ones.

     

    But with all the complications and confusion trying to load the second app i ended up issuing and subsequently revoking about 4 or 5 certificates.

     

    i guess it's possible that i accidentally used the same certs and mob provis profile for both apps.

     

    i've attached the certificates and mobile provisioning files we currently have.

     

    a problem occurs when i use the DPS Viewer Builder to enter the Distrib and Dev Mobileprovision files.

    I get an error saying "Bundle ID inside mobileprovision does not match the bundle ID used for the build which was....".

     

    certs.jpg

    provisions.jpg

     
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  • Leon R Harris
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    8. Leon R Harris,
    Jun 21, 2012 7:49 AM   in reply to Leon R Harris
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    Any more ideas anyone?? This is killing me—i literally have no idea where to go with this now.

     

    Can i remove the app from the Viewer Builder, re-build from the ground up and re-load using the same serial to the viewer??

     
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  • Bob Bringhurst
    3,416 posts
    May 29, 2007
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    9. Bob Bringhurst,
    Jun 21, 2012 8:08 AM   in reply to Leon R Harris
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    Yes, try that. If it doesn't accept your serial number when you rebuild the viewer, let us know.

     
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  • CWilliamDmmm
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    10. CWilliamDmmm,
    Jul 2, 2012 11:34 AM   in reply to Bob Bringhurst
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    I'm having the same problem. Was there any conclusion?

    How can I remove the app from the Viewer Builder in order to sart over?

     
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  • Spurz were robbed
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    11. Spurz were robbed,
    Jul 3, 2012 4:59 AM   in reply to Leon R Harris
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    I have the same problem, cant change the Bundle ID or remove app from Viewer Builder - HELP!!!

     
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  • CWilliamDmmm
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    12. CWilliamDmmm,
    Jul 3, 2012 6:00 AM   in reply to Spurz were robbed
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    Send a message to adobe. In the email you received when you purchased the single edition, there is a support email address. I sent a message explaining the prob and they called me back within an hour. They deleted the app for me. and it's all set. Oh yeah, and be sure to use the the correct provisional certificates. They have to be different than any provisional certificates you've used for other apps you've created. Otherwise the same bundle ID will be assigned to your new app. Apparently, the provisional certificates are what create the bundlw ID.

     
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  • kamckinney
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    13. kamckinney,
    Sep 12, 2012 11:26 AM   in reply to CWilliamDmmm
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    I am having this same issue. I did not realize that I needed to use new certificates and have beening using the same p12 as for our first single-edition issue.

     

    I think I need to do as CWilliamDmmm suggests and start over. However, I've looked at all of my order confirmations and emails re: my serial number and do not see a support email. Can someone provide the support email?

     
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  • CWilliamDmmm
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    14. CWilliamDmmm,
    Sep 12, 2012 11:32 AM   in reply to kamckinney
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    dps1@adobe.com <mailto:dps1@adobe.com>

     
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