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For Acrobat 9. TouchUp Text tool does not work.

Jun 18, 2012 8:55 AM

Categories: Windows

Acrobat 9. TouchUp text tool does not work --- even on documents created with my computer using installed fonts. Problem 2: when trying to export to Word 2010 there is no option for format .dox, only .doc which belonged to earlier versions of Word.

4799 Views   5 Replies   Latest reply: LoriAUC, Jun 18, 2012 12:55 PM
 
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  • verybigtiger
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    1. verybigtiger,
    Jun 18, 2012 9:08 AM   in reply to Begin123
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    Hi Begin,

    I have the same issue, I am not sure which version so I had on my old computer but when I got a new windows 7 64bit, and asked IT to install Adobe, my life turned upside down. now they asked if I need X or 9pro and I though 9pro is the latest and greatest.. they installed the standard first then could not edit then asked for the pro and could not edit ... now I search and maybe version X will edit but if the document is signed and we do need to do lots of editing after the signature then what is the solution??

     

    I hope the Guru in Adobe can help here soon please :-)!!

     

    Joseph

     
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  • LoriAUC
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    2. LoriAUC,
    Jun 18, 2012 11:03 AM   in reply to Begin123
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    First, have you confirmed that security hasn't been set on these documents that disallows changes? Second, make sure that these aren't PDF/A files -- you can check under the Standards navigation pane. Third, make sure that the PDF is searchable and selectable and not just an image. If it is just an image, run ClearScan OCR prior to attempting to edit the file. If these aren't the issue can you provide details on what happens when you attempt to use the TouchUp text tool?

     
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  • Bill@VT
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    3. Bill@VT,
    Jun 18, 2012 12:21 PM   in reply to verybigtiger
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    Not sure why you asked for AA9, since AAX is the newest version. For either case with a 64-bit machine, you need to do the updates after the install. Also be aware that Acrobat is a 32-bit process and that might be an issue in some cases.

     

    So the updates are probably what is needed. If you have the option of AAX, then I would ask for that change up to AAX. AAX is required if you want to use PDF Maker for OFFICE 2010 that is likely what you have on a new machine in a company environment. I would always recommend the pro version over the std version. Think of std as the economy version.

     
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  • Begin123
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    4. Begin123,
    Jun 18, 2012 12:43 PM   in reply to LoriAUC
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    Thank you for your help. Security has not been set. I do not know how to access the Standards navigation pane. This document was created on my computer, printed on a letterhead, and then scanned in. I used the “Recognize text using OCR”, then used the TouchUp text tool to select the word to change and typed it in. No change was visible. However when I exported it to Word the change showed up there. Another problem was that when I tried to export to Word as a dox file the only  choice available was to send as a doc file. I tested the touchup tool using a document that was typed in Word and then converted into a PDF. In that case the TouchUp tool worked correctly.

     
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  • LoriAUC
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    5. LoriAUC,
    Jun 18, 2012 12:55 PM   in reply to Begin123
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    When you run the Recognize text command, you'll need to select ClearScan for the PDF Output style. This will then allow you to make changes to the text within PDF document. Right now, you're probably using the default Searchable Image option when running OCR, which creates a layer of invisible text in your document underneath the actual image. This is why the change doesn't appear in your document but it does show up when you export to Word. Here is a quick tip that explains what you'll need to do:

     
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