having trouble downloading latest version of flash

[wahitschler]

having trouble downloading latest version of flash

[Mylenium]

We need exact system and browser info or this is not going anywhere.

Mylenium

[RondaVU]

I'm having the same problem.  I have Windows7 and Firefox browser.  However, it won't install on my IE either!  I've downloaded it twice, I uninstalled it, rebooted and downloaded again.  When I try to install it, it won't, says manual, won't work either.  Then says plugins won't install, installation failed.  Can you help me?  This is making me crazy!

[pwillener · Accepted solution]

RondaVU wrote:

When I try to install it, it won't, says manual, won't work either.

Not sure what you mean; did you try the offline installers from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.ht... ?

If it still fails, can you post the contents of the FlashInstall.log files in C:\Windows\system32\Macromed\Flash and C:\Windows\syswow64\Macromed\Flash

[RondaVU]

Thanks for your reply, however I just got it working.  I read somewhere on Adobe pages, a connection with Google Chrome.  I had it on my computer so I uninstalled it.  Along with resetting Firefox to defaults.  I have no idea other than that, what I did, but suddenly it installed! 

Its been such a frustration all day because it HAS been working just fine until this morning.  Spooky!

Thanks again,

Ronda

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[MichaelKazlow]

Moved to Installing Flash Player