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"General Error" in Encore CS5 - what in the bleep does THAT mean?

Jun 17, 2011 12:29 AM

I have a project that I originally authored in Encore CS4 on a Windows XP machine.  I have recently replaced that computer with a Windows 7 machine which has CS5 installed.  The project resides on an external hard drive.


When I try to run "Check project" and click the "Start" button, it aborts with an error message that simply says, "General Error".  No further diagnostic information is provided.


What in the bleep does "General error" mean, anyway?  I double checked my project size, and it does NOT exceed the 4.7 gig for a DVD.  I don't see anything else wrong with my project - what else could this error message mean?

  • Currently Being Moderated
    Jun 17, 2011 2:13 AM   in reply to shiradotnet



    Opening the earler versions of peoject in the latest versions should not be a problem.


    There are many links on this forums that also say the same. But still there are some limitations or guesses around this.


    I would advise you not to uninstall Encore CS4. Both CS4 and CS5 can co-exist on the same system. This is because there might be some plug-ins that CS4 might be using and not CS5 which may cause some problem.


    Other option could be to open your project and delete the menus in the project and re-import them again. But this is just a guess because most of the time I have seen menus causing problems from one version to other.


    Good luck.



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  • Currently Being Moderated
    Nov 15, 2011 7:53 AM   in reply to shiradotnet

    Hey, I have been dealing with this same issue, but recently solved it.  I looked at my flowchart and noticed a red arrow pointing to a menu I wasn't using anymore.  It was being linked by a invisible button.  After deleting this, it worked fine.  Let me know if this helps and good luck.

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  • Currently Being Moderated
    Nov 15, 2011 9:34 AM   in reply to shiradotnet

    >project resides on an external hard drive.


    Is the drive letter the same between old and new computers?


    And, some general reading...


    As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a dual layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option


    Run as Administrator


    Odd Errors


    Long File Names or odd characters cause problems


    And #4

    And This Message Thread

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  • Currently Being Moderated
    Jun 18, 2012 2:20 PM   in reply to hrcobb4

    It was the red arrow thingy too for me. Fixed it!

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