Skip navigation
adobeisavirus
adobeisavirus
Currently Being Moderated

flash player exe's still running after install green videos or crashing browser when using flash

Jun 15, 2012 5:42 PM

Tags: #help #flash #install #player #failed #flash_player #installation #install_failed #flashplayer #flash_player_11 #adobe_download_assistant

my task manager shows flashutil32_11_3_300_257_activex.exe still running.

 

fresh install of winfdows732bit first install of flash went bad. or didnt work, like usual.

 

now when i go to youtube or hulu or other video sites the videos are green/garbled or nonfunctioning/crashing the browser.

hulu is paid for me so if i cant fix trash player i got to cancel my hulu.

tried opera with alternative trashplayer.

 

uninstalled a number of times, downloaded adobes uninstaller.

 

reinstalled.

uninstalled

 

deleted macomed folders reinstalled, uninstalled.

 

tried 11.2.xxxx but it installed 11.3

 

attached is a picture of my problems with adobe.

 

this is a fresh install!!!!! should NOT be having this!!!!!!!

 

you guys are a mess adobe.adobesucking.jpg

2465 Views   14 Replies   Latest reply: sellino, Jun 23, 2012 9:35 PM
 
Replies
  • Pat Willener
    Currently Being Moderated
    1. Pat Willener,
    Jun 15, 2012 5:50 PM   in reply to adobeisavirus
    Report

    What is your display adapter, device driver & date?

     

    Most likely all your problems are caused by an outdated driver version.

     
    |
    Mark as:
  • adobeisavirus
    Currently Being Moderated
    2. adobeisavirus,
    Jun 15, 2012 6:24 PM   in reply to Pat Willener
    Report

    the computer is %100 up to date.

     

    its a dell D630 laptop with nvidia quattro nvs 135 drivers up to date from nvidia.

    intel motherboard is up to date.

    bios is up to date.

    windows is up to date, c++/.net its all up to date.

     

     

    i just uninstalkled everything flash and installed 11.2 as per the links

     

    here:

    http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows. html

     

    but it wouldnt work. it imediately prompted to start installing 11.3 while the browser just had a link to adobe where the video is supposed to be.

    this is why the ipad DOESNT have flash.

     
    |
    Mark as:
  • adobeisavirus
    Currently Being Moderated
    3. adobeisavirus,
    Jun 15, 2012 9:24 PM   in reply to adobeisavirus
    Report

    flash 11.2 installs but just wont work. it does the same thing as 11.3

    green etc.

     

    edit*

    -for giggles i reinstalled the video drivers with a complete residual uninstall.

     
    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    4. Pat Willener,
    Jun 15, 2012 9:42 PM   in reply to adobeisavirus
    Report

    Did you install the driver that was released this week (v296.88, 2012.06.13)?

     
    |
    Mark as:
  • adobeisavirus
    Currently Being Moderated
    5. adobeisavirus,
    Jun 16, 2012 6:21 PM   in reply to Pat Willener
    Report

    yes, thanks for looking that up though.

     
    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    6. Pat Willener,
    Jun 16, 2012 7:40 PM   in reply to adobeisavirus
    Report

    Can you file a bug report with all relevant information at https://bugbase.adobe.com/ and post the bug number or bug URL back here at the forum?

     
    |
    Mark as:
  • adobeisavirus
    Currently Being Moderated
    7. adobeisavirus,
    Jun 16, 2012 8:12 PM   in reply to Pat Willener
    Report

    i appreciate the help, i in a fit of rage i already opened up a thrashing bug report, but with a less angry mind id like to delete it and star anew.

     

    *edit, they already address my savage slander on there work, the html5 coded page works like a charm, the problems with flash im collecting the needed data.

     
    |
    Mark as:
  • sellino
    Currently Being Moderated
    8. sellino,
    Jun 17, 2012 8:25 AM   in reply to adobeisavirus
    Report

    Guys,

    I'm  having the same problem!

    Most of the videos appear with large green and red areas (as in the image)Untitled-1.jpg that make the vision almost impossible.It happens either with Firefox, Chrome or Explorer, but other video formats work fine, so I understand is a Flash player problem. Every now and then the flash player crashes too.

    I've tried to uninstall and reinstall the 11.3 player and finally installed the 11.2 version back and the problems disappeared, but I can't see a lot of stuff, as they require the latest version.

    What should I do?

     
    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    9. Pat Willener,
    Jun 17, 2012 6:04 PM   in reply to sellino
    Report

    Please post your display adapter information; see http://forums.adobe.com/thread/945765

     
    |
    Mark as:
  • sellino
    Currently Being Moderated
    10. sellino,
    Jun 18, 2012 3:22 AM   in reply to Pat Willener
    Report

    Hey Pat,

    I have the NVIDIA Quadro FX 570M, driver version: 8.17.12.9683, driver date: 18-May-12.

    Do you need some other info?

     
    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    11. Pat Willener,
    Jun 18, 2012 8:13 PM   in reply to sellino
    Report

    That is quite a new driver; still, can you go to http://www.nvidia.com/Download/Scan.aspx and check if a newer driver is available?  The scanning tool works best on Internet Explorer; I have never been able to run it on Firefox.

     
    |
    Mark as:
  • sellino
    Currently Being Moderated
    12. sellino,
    Jun 19, 2012 3:41 AM   in reply to Pat Willener
    Report

    Pat,

    I've done that and found out that I have the latest driver version...

    What should I do now?

     
    |
    Mark as:
  • Pat Willener
    Currently Being Moderated
    13. Pat Willener,
    Jun 19, 2012 5:43 PM   in reply to sellino
    Report

    Can you file a bug report at https://bugbase.adobe.com/ and post the bug number / URL back here?

     
    |
    Mark as:
  • sellino
    Currently Being Moderated
    14. sellino,
    Jun 23, 2012 9:35 PM   in reply to Pat Willener
    Report

    Just done it:

     

    Bug#  3222077

     

    So now how much time should I wait to get my problem solved?

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points