I am having the same problem. Control Panel shows it is installed(but all that does is let me uninstall it), but I can't find it anywhere. When installing it, it said installation completed, but some components failed to install. Would apprciate any help to figure out how to install this product. I have had no trouble downloading any of the other products I wanted from the Cloud.
The error report was as follows:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
WARNING: DW066: OS requirements not met for {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Config.Msi\423cf0.rbf. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\423cf0.rbf. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
Thanks,
Debbie
