The problem, as I see it after following this and two other forums today, is that after 6 months of LR 4 Adobe is ignoring the problem. There is not a single user of LR 4 who does not meet the minimum requirements to run PS or LR on their laptops. If there is, they are more than likely a dilatant who is not practicing photography seriously.

By this time Adobe knows there is a problem. I see nothing from Adobe on this or the other two Adobe sponsored forums addressing the issue. On the 3 forums, I have had one response from someone I am "assuming" was from Adobe, John Verne. His solution was for me to list my computer specs and then visit this forum for answers, as if everyone on this forum hasn't already listed specs for incredibly powerful computers that aren't working with LR 4.

Has anybody considered why Adobe has not listed the minimum specs to run LR 4? Then those who don't meet the minimum would at least know the source of their problem, and Adobe could stop using this as an excuse. Or have they listed them and I missed that post?

It is true that not everyone is experiencing this problem, and those who do not should be thankful and understanding to those of us who are. Listen, we're all in this together. If you find your LR 4 running satisfactorily that is a good thing. But someday should you run into a problem with LR 5, we'll try to be there for you - to do what we can to get Adobe to address the issue.

Please do not assume that because we have a problem with Adobe software that we are idiots who don't know how to plug in a computer.

Please do not assume that we are jr. high school students using a hand-me-down Texas Instrument computer with 512 MB of RAM. Most of us DO have a clue.

Really.

Steve,

Adobe is keenly aware that "too many" people are having problems, and they are working hard to fix them.

I doubt anybody thinks it's your fault that it's not working better, despite attempts to help you circumvent the problems in the mean time, by considering system changes that might postively influence.

My condolences that it's not working better for you,

Rob

What I expected it to read like the other ACR's in the past: ACR 4.what ever, Geoff! So there is not an ACR for the D800 or are the ones in there all raw converters? By the way sir, I really do not like sitting for literially for 20 minutes just for onr image to process between CS6/LR4, with minmal editing done...

Fair enough Steve. Adobe employees are indicated as such on all Adobe sponsored forums.

Adobe employees have responded on these threads, and that's how I know they're working on it, together with other indicators...

4.1 solved a lot of peoples problems with Lr4, just not everybody's.

I'm not a defender, I'm just sayin'...

R

Lion, there is an ACR that has been in Lr in the past. Yes 20 min, yes when I export it into CS6 and them saving it back into Lr4.

Thank you, Rob.  I confess to not being forum savvy - I would not know how to identify an Adobe employee if they bit me on the nether regions.  I only visit forums when I have a problem, and even then rarely post.  It just happens that my wife is out of town, I am between assignments, I have a backlog of articles submitted, and OSU is between semesters.  In other words, this is one of the rare days when I have nothing to do.  If Adobe is lucky I'll be busy again tomorrow.

Hi Steve,

A lot of people (not employees), using very different computers, do pre-release testing for Adobe, and if any of the serious problems had showed up on their computers, Adobe would have fixed it before release. Some of these testers, most, are professional photographers who also know what's what. So most people probably don't have problems - you don't rush to a forum to post saying 'I don't have a problem' - you just get on with your work. So forums are largely populated with people who DO have problems - that is what they are for - to try and help people sort them out. Adobe can't possibly test all combinations of hardware and software that exist - there are millions of different combinations.

I've used LR since version 1, and I've had problems with it in the past, mainly when upgrading from 2-3, and 3-4, but I solved those by cleaning up the catalog and creating all new previews and cache files. I've also had problems with nVidia drivers not coping with LR. Updating the drivers, uninstalling all the extra stuff that gets installed along with the driver, and recently switching to a Radeon card, solved those. I've had LR crashing and corrupting the catalog and previews - due to a faulty power supply.

LR still has problems; lens corrections, noise removal, and clarity , for example, are very cpu-intensive, and are best left until late in editing - not put in a preset at the beginning. Hopefully these problems will be overcome eventually, but they do not cause any serious problems on my computer. So what is different about your setup and mine? Well yours is a Mac and mine is Win7x64, and we have different graphics drivers and other software. It's obviously not just a Mac problem, because the prerelease testers using Macs didn't have your problems, so it probably comes down to different other software on your computer (or different hardware, but less likely than with Win machines that are all different.

I hope you find what your problem is, or Adobe comes up with a cure, but without a computer that has your problems, Adobe has to guess. As several people have suggested, what we need to to collect up some of these computers with problems and take them to Adobe's labs!

Bob Frost

bob frost wrote:

 

Hi Steve,

 

A lot of people (not employees), using very different computers, do pre-release testing for Adobe, and if any of the serious problems had showed up on their computers, Adobe would have fixed it before release. Some of these testers, most, are professional photographers who also know what's what.

The fact that the point curve adjustment bug made it into a release version lets me doubt that...

bob frost wrote:

 

So whatever the problem is, it only affects some computers.

I wonder how many more times we'll need to say that before people start paying attention, Bob?

Personally I'm about at the point of giving up, and going back to my fast, stable, reliable Lr 4 install and getting some more work done...

freemind42 wrote:

The fact that the point curve adjustment bug made it into a release version lets me doubt that...

To be fair, nobody outside Adobe could have seen that coming because the LR4 beta did not allow the conversion/import of LR3 catalogs (which was perhaps the real problem - nobody was able to test the conversion).

P.S. I don't want to downplay the performance problems (this and other threads are proof that plenty of users have them), just wanted to comment on this specific issue.

Again, most of the people in this forum are working professionals that have experience with computers and have done all they can to optimize their respective systems. If you don't think that we have all tried a restart.... really?

With a catalgue of 4-5 hundred images open all at once this is the slowest, most unproductive program out there. Culling and tagging are LIGHTING fast in Photo Mechanic!  

From: "glugglug

>On restarting LR4 the performance issue had gone. Since I had changed

>nothing on the computer during the seconds between LR shutting down and

>restarting it, simple logic says the problem was within the LR realm.

>Examining my computer would therefore be pointless.

So you know what was wrong on your computer - your catalog was corrupt! LR

can cure some catalog problems on its own, but not all. In your case it did

cure it!  No need for further investigation.

Bob Frost

From: "Keith_Reeder"

Personally I'm about at the point of giving up, and going back to my

fast, stable, reliable Lr 4 install and getting some more work done...

?? Do you mean LR3?

Bob Frost.

Asus system

i7 2630Q 2.0GHz

16GB ram

2 x 750GB 7200 drives

C = OS

D = only LR Cache + Catalog + only the current Raw files

This testing catalog (and D drive) only has

9322 Raw files 7186 left to work on

(I just checked my main catalog and it has over 400,000 photos)

I have uninstalled all Adobe Products and re installed LR 4.1

built a brand new catalog

I have tried multiple video card adjustments.

I have swapped out my HD for faster bigger drives.

built 1.1 previews

not using sidecar files

created a new user and built a new catalog under that account....

Fully Defragmented.....Catalog optimized

still very sluggish even with my affinity adjustment.

What is Sluggish

I hit spot remover - it is a full 4 seconds before LR decides where to sample

Pull down a gradient (with no adjustments) it is one second before the line catches up to where I stoped (bottom of photo)

The brush adjustments follow behind the mouse until it stops following - 15 sec later it catches up and adjusts where my mouse went while it was thinking. Often this is over areas I did not want it.

None of the sliders respond real time but rather just behind.

Switching between modules is acceptable only about 7 seconds going from grid to develop with 1.1 previews already made

Processing JPG and Tif speed is not comparable for me since I do most of this while I am sleeping.

If I have the affinity set to defaults (currently using my 3 core workaround) than these times are X 1.5 longer

can anyone really say that I haven't tried everything reasonable to try or that the slowness is acceptable or that somehow this isn't an adobe issue?  I am open to suggestions as to what else to try.

I have been using a tablet. when I use a mouse LR seems faster... are the others with this problems using pens and tablets?

HOLY CRAP Wacom released drivers on the 14 . I just installed those and the problem apears to be GONE!!!!

From: "SavagePhoto

HOLY CRAP Wacom released drivers on the 14 . I just installed those and

the problem apears to be GONE!!!!

So it was a Wacom driver problem, not a LR problem?

Bob Frost

bob frost wrote:

 

Bach 59 wrote:

 

I could not agree more!  I just finished processing a wedding and it was like running in water. What was instantaneous in LR 3 now gives the spinning wheel of death! Screen redraws take for ever...... Simple adjustments are a constant waiting game. All this on a Mac Pro 3.33 hex core with 24 gigs of ram AND an SSD!!!!!!!!!

 

Yet my 'Frost Special' with a hex core processor, 16GB ram, and SSDs runs LR4.1 just fine!!! Very speedy. So whatever the problem is, it only affects some computers. Have you tried running 4.1 on a clean OSX installation?

 

Bob Frost

Bob, common among working pros is to have a catalog for each shoot as to avoid corruption issues. Having 65,000 images in one catalog is very risky. But to my point, it isn't a catalog issue, it is a slow down during devolpe mode and I will have the 500 images open all at once. If I process them in smaller batches, say 50-80 images maybe the issue would lessened.  I'll have to try it..... but why should I have to?!

Seán McCormack wrote:

 

Bach59,

Are you using Autosync on 500 images at at time? That'd be slow as the metadata has to write for each file every time you make a change. Copy and paste settings, or even normal sync after a series of changes would be way more efficient.

No I am not, I copy and paste, too many changes to use auto sync, and that hasn't changed from LR 3. I do write to xmp, again no different from LR 3.