I'm trying to create a PDF form for a client that will be accessing the form on a PC. However, when the client opens the form, a message appears saying that any data filled in the form cannot be saved and the document must be printed. If the client tries to "Save As" a message appears saying the form will be saved without the data. This defeats the whole purpose of using PDF forms.
What can I do to allow my client to save data in the form? When I check the permissions on my end, there is no security and no restrictions.
Is it possible that your client is not running Acrobat Pro X as you've
indicated, but Adobe Reader X? What you describe is the behavior the free
Reader would exhibit. It's standard behavior is to not allow a user to save
a filled PDF file. And no, that does not defeat the purpose of a PDF form:
You can submit the form data e.g. to a server that would then process and
store that data.
However, there are ways to "reader enable" a form, which would allow the
client with just the free Reader to fill a form and locally save it.
Depending on your application, you can do that either with Acrobat Pro, or
a server based LiveCycle product. Before you get further involved, you need
a better understanding of the PDF forms eco system and what you can and
what you cannot do with PDF forms created with these different solutions
(both from a technical, but also a legal point of view).
Karl Heinz Kremer
PDF Acrobatics Without a Net
Thanks for the quick response, Karl.
The client downloaded the trial version of Pro X, to verify that the form works before buying. Would the trial version impose restrictions?
The client does not want to store data on a server. He wants the form to function as a template that he can save-as to customize. The completed forms will be shown on the computer as a part of a presentation, sometimes without Internet access.
I tried using the Advanced > Extend Form Features options to enable to ability to save form data, but when I tested the PDF on my PC (Vista, latest version of Reader) I got an error message along the lines of "this document has been modified from previous version, please get a copy of the original" and all form fields are gone.
I'm currently downloading the trial of Pro X so I can test the PDF.
This works correctly in my environment, but could it be screwing up the file as it's opened on a PC?
The best solution here is for the customer to have Acrobat Pro as well and do NOT Reader Enable.
Exactly, I'd buy it just to use for a few minutes, and it's a pretty expensive software, if it was a little bit less expensive I'd consider it.
Wish all my clients used Foxit, it allows to change and save, just adobe has that "no-save" function, no idea why, maybe just to piss me off.
Click "Start," "All Programs" and click "Adobe Acrobat" to launch the program.
Click "File," "Open" and click the fillable PDF form you want to make savable. Click "Open."
Click the "Advanced" menu tab.
Click "Extend Forms Fill-In & Save In Adobe Reader." This will enable your recipients to fill in your PDF form, type their digital signature and save their electronic responses.
I did this and it worked like a charm!!
if you are using Adobe Acrobat X to make the form go to the top menu and select File> Save As> Reader Extended PDF> Enable Additional Features. The resulting PDF form can be saved when filled in, if opened in versions of Adobe Reader before XI.
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