I just downloaded the CP 6 demo and when I went to run the installer I got this message:
"Installation failed
The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. Please report piracy or contact customer support for assistance."
I just downloaded the demo installer from Adobe so how could the installer be pirated or otherwise 'not genuine'?
Best, Steve
Hello Steve,
Welcome to Adobe Support.
This Error comes when once of the payloads failed to install during Captivate 6 installation.
Please upload the screenshot and also send us on tcssup@adobe.com
Will be waiting for your response.
Thanks,
Vikram
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