Which Version Should I Download to Replace 11.3?

[A_Birmingham]

I've removed all remnants of Flash Player after having problems with the latest version since it was installed. Now I want to install an older version to see if that solves my issues. This is all foreign to me and I've spent 2 frustrating days just getting to this point. Can you please recommend which version I should install now? Thank you.

I'm using Windows 7 andFireFox 13.0.1.

Message was edited by: A Birmingham

[A_Birmingham]

In another thread I followed the advise and link to download 11.2.202.235. Some videos work but now I get a message saying a plugin is needed to display this content. When I click on the link it wants to download FlashPlayer 11.3.300.257. Doesn't that put me back to where I started?

[pwillener]

So you downloaded the installer for 11.2.202.235 -- did you also run the installer?

Can you tell us what files you have in

• C:\Windows\system32\Macromed\Flash ?
• C:\Windows\syswow64\Macromed\Flash ?

[A_Birmingham]

In the Flash folder:

Flash64_11_2_202_235.ocx

FlashUtil64_11_2_202_235_ActiveX.dll

FlashUtil64_11_2_202_235_ActiveX (which asks if I want to uninstall when I click on it)

Same thing with the Flash 32.

Since it asks if I want to uninstall it I assummed it was loaded.

Thanks for your response.

[pwillener]

You installed the add-on for Internet Explorer, but not the Firefox plugin; you will need to download the plugin installer for Firefox.

[pwillener · Accepted solution]

Direct download links for the 11.2.202.235 installers http://forums.adobe.com/message/4506372#4506372

[A_Birmingham]

I think that did it! You have no idea how grateful I am for your help. This has been exhausting. I appreciate the link because I wasn't sure where to look for the right one and didn't want to download the wrong one again. This old lady thanks you!!

[pwillener]

You are most welcome!