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alsemas
Currently Being Moderated

Switching from Windows to Mac

Jun 2, 2011 2:42 PM

I own Audition 1.5 FULL and Audition 3.0 Upgrade. I have been running Audition in Windows on a Mac computer via Bootcamp. Now that Audition CS5.5 is Mac compatible, I want to do all my music on the Mac. Since my previous versions of Audition are Windows, does that mean I'll have to buy a new Full Version of Audition CS5.5 or is there a way to install the upgrade and get the Mac to locate a previous version of Audition on the Windows hard drive. Sounds impossible, but I'm hoping Adobe has made provisions.

 
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  • Currently Being Moderated
    Jun 2, 2011 2:48 PM   in reply to alsemas

    There is a full crossgrade, so you can purchase the Mac version and during the installation process, when prompted, enter your older Audition serial number.  I would recommend downloading the 30-day trial version from adobe.com first, as this is a complete re-write and some functionality has not been ported to the new application yet.

     
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    Jun 10, 2011 12:05 AM   in reply to alsemas

    Is ist also possible to acitvate Audition with an Windows Serialnumber on an Mac and also the other way?

     

    I have two PC´s with Win7 and one Mac but three Audion 3 Version´s for Windows. Ist it possible to buy three Upgrade´s for Mac and use this Mac Serialnumber on Windows?

    In a year i will change the two PC´s to Mac´s and when it is possible to buy now Mac Versions and use this Serialnumbers on Windows i can save money.

     
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    Jun 10, 2011 10:19 AM   in reply to Nackster

    The serial numbers are system-specific, so a Windows serial will not activate an installation on Mac.

     

    Each serial number is allowed activation on two systems with the caveat that only one will be in use at any particular time, so you might be able to purchase a single Windows license until you upgrade the PCs to Mac systems. 

     
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    Jun 25, 2011 12:57 PM   in reply to alsemas

    I know I must look thick but here goes. I have Audition 1 with an upgrade to 1.5. I have avoided switching to Mac because of the unavailability of Audition.

    I just need to be sure that I'm elegible for the upgrade version.

    Thank

    Brian

     
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    Jun 25, 2011 3:32 PM   in reply to soundmill88py

    If you have a valid serial number for Audition 1.5, and an upgrade serial number is fine, you should be able to upgrade to Audition CS 5.5 for the upgrade price.  Audition 1.5, 2.0, and 3.0 are all eligible for upgrade pricing.

     

    edit:  Also, you can crossgrade platforms, so your new license can be for a Mac edition even though your old serial number is for Windows.

     
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    Jun 25, 2011 3:40 PM   in reply to _durin_

    You have no idea how happy you've made me.

     
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    Jun 18, 2012 12:09 AM   in reply to _durin_

    For CS6, do I need to buy a second license to install on a Mac? I'm switching from Windows to Mac, and I bought the Windows version of CS6. In my purchase history it only lets me download the Windows version.

     
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  • SteveG(AudioMasters)
    4,755 posts
    Oct 26, 2006
    Currently Being Moderated
    Jun 18, 2012 12:24 AM   in reply to Bobaudio

    Ah, these questions get more devious!

     

    In the past, as Durin says above, you have been allowed to activate two copies of Audition from one license/serial number, although you are only supposed to use one at a time. This gives you the option, for instance, of running a copy on a laptop. Unfortunately, I don't think you can do this at all across platforms, as the serial numbers are completely different. So you are going to need two separate copies of the original software in order to take advantage of the dual-machine license.

     

    So unless Adobe are being incredibly helpful, I'd say that you have to purchase a separate seat of Audition for your Mac - unless they'll take back your Windows one. For myself, I'd say that if you can afford to purchase and run a Mac, you can afford another copy anyway...

     
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    Jun 18, 2012 8:11 AM   in reply to SteveG(AudioMasters)

    It's true that the software is imited to one operating system if you purchase a perpetual license, but applications licensed through a Creative Cloud Membership subscription can be installed on Mac OS or Windows with the same license.

     
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    Jun 18, 2012 10:51 PM   in reply to Todd_Kopriva

    Thanks Todd. I hope that will be reconsidered in the future, since there's an inconsistency in the policy between purchasing a full license and the cloud license. For many other audio programs the same purchase can be applied to an installation on either Windows or Mac, and it's good to see Adobe is doing this in the case of cloud purchases.

     

    Can I purchase an upgrade version for the Mac, or would I need to buy a full version? I already used my upgrade eligibility on the Windows purchase (upgraded from AA3.0).

     
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    Jun 19, 2012 4:16 PM   in reply to Bobaudio

    > I hope that will be reconsidered in the future, since there's an inconsistency in the policy between purchasing a full license and the cloud license.

     

    Yes, there is an inconsistency. The Creative Cloud system is new, so we've been able to correct a lot of long-standing short-comings, such as this.

     

    > Can I purchase an upgrade version for the Mac, or would I need to buy a full version? I already used my upgrade eligibility on the Windows purchase (upgraded from AA3.0).

    That's a good question for Customer Service:

    http://www.adobe.com/support/contact

     
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  • Currently Being Moderated
    Jul 15, 2012 11:00 AM   in reply to Todd_Kopriva

    I tried contacting customer service (http://www.adobe.com/support/contact) but couldn't get access to a contact submission form or email address. It resulted in endless loops of FAQs. Just FYI..

     

    I'll also express disappointment that the main expressed reason for the loss of features from 3.0 to CS5.5 (and continued to some degree with CS6) was the ease of creating a new version for Mac. It's too bad that this didn't result in the ease of customers being able to switch between Windows and Mac versions of Audition.

     
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