Thanks Charles, I'd rather not work with untagged photos, but  how else can I edit?  I can't edit/work with a shirt that looks orange  in PS but saves as red. obviously PS is not displaying the right colors tagged, which makes it impossible to work with.  and at least the lab prints red.   I'm glad I made that mistake, cos at least I have the right colors to edit with again. :-)

Again, thanks so much for all your help, Charles.  You have been fabulous trying to help me figure this out.

it would also be nice if Chris Cox (adobe employee) could chime in as well. would love to get this sorted out.

downloaded, but can't figure out how to save the jpg so I can check it out in Photoshop.

Hi Gator,

yes. I chose discard embedded  profile because that's the only way to get PS to display the red.

can't be a file problem, because it happens with every single red colored photo, and blue, and green. and yellow.  the colors are just off displayed in PS when I don't discard the embedded profile. Could be a bad install. and that;s something to consi. But I will check on my dad's computer when I get back from L.A. July 10th to see if it's a problem on his computer.

what bad hardware could cause a problem in PS? the video card?  It's a few months old.

I don't print myself, but my lab prints exactly how I see it as the untagged RGB..

so how do I correct # 1 and #2 in your last paragraph. since I don't print so that is not a problem?

best,

j

Hi Gator,

I am able to unzip it, but not able to save the jpeg.  I downloaded the zip to one of my files in "My pictures" I unzipped it, when you click on the jpeg it opens in windows viewer and there's no way to save.

as soon as I can figure out how to save the jpeg, I will run through my workflow.

as for the problem files, the red door and the red shirt that look orange are two problem files... actually everything that displays as embedded now is problematic as far as color goes.

Do you not see the difference between the orange and the reds either?  Charles did.

@Charles.

had no idea that many.  that could be problematic if you're a photographer.

again, I want to thank you and Gator for being so kind and patient and making so many suggestions.  Will try Gator's whacked when I can figure out how to save the jpg.

if I can't get this figure out on my own form all your suggestions, I think I will need to find someone who is an expert in PS here  so they can see it for themselves.

but will definitely install on my dad's computer and see what's up, when I get back in town. and take it from there.

meantime, I can at least continue editing some photos for a friend's wedding that I promised I'd get to them when I get to L.A. They won't be printing so it doesn't matter. and I can continue to edit knowing that my lab prints what I see.

best wishes,

@charles,

wow.. that's alot.

no, i don't do wedding photography professionally, too nervewracking. too much at stake. lots of money to be made doing it, but I am sticking to nature and travel photog for now.

and yes, I will eventually get a monitor. had thought it might be a factor.. (I even mentioned that in a previous comment) but it still doesn't account for why I see the right colors untagged. I would assume that if it was a monitor problem I wouldn't be able to see anything correctly.  But as you suggested, I will install photoshop on my dad's computer, and will also borrow his monitor to attach to my laptop and see if that's in fact the issue. I doubt it, but you never know. am willing to try anything. again, as I mentioned.  my customers have loved their photos and I've had no complaints. so.  and when you think about it, most people who purchase photography don't have calibrated monitors, so I make a note that colors may vary, as do most other people who sell photos.  I discovered that when I looked at my website and etsy shop on several other uncalibrated computers and the colors were not the same.  at least my prints are the same as my calibrated monitor.

Best,

@Lundberg,

I think I made it quite clear that I am not that savvy when I first asked for help. "Excuse my ignorance" should have been your first clue.  If you don't have the patience to help those that aren't as expert as you, then perhaps you should ignore those posts. 

While everyone else was trying to be helpful, in varying degrees, your first comment was provocative and rather rude, offering no constructive advice. At that point, if my query annoyed you, you should have walked away. this is the first time I have posted on this forum and I noticed there's a way to stop notifications, that's what I would have done if I had been you.

The only time you added anything positive to this thread was when you suggested I do exactly what others had already recommended, and which I had done. That positive gesture was negated by telling me not to post again.

Not nice.

Some of us are new to Photoshop, and if we're having problems where do you propose we go to get help?  I don't profess to be an expert, I might not be of National Geographic caliber, but I know my work is good enough to sell, and frankly that's all that matters.

To answer your questions, yes my spyder has the latest software and yes I purchased the pro specifically because it worked with LCD. My old Spyder didn't. Yes I am stumbling in the dark, never said I wasn't. All the viewers are fine, other than windows viewer, when I click on a file in my pictures it's fine, but when I click on that photo and it comes up in 'windows viewer' the colors are off,  so perhaps my my display profile is not using the calibration profile. Everything looks fine in the various browsers and all the other viewers. I will google for that information, since it's obvious you won't be of help.

I know how to save a jpeg, but not from a zip file.

I was well aware it was a fluke, but since I am not savvy, I was happy to just find something that worked after spending so much money.

Again I would recommend that you not participate in conversations that are going to raise your blood pressure, since that's not healthy.  There are others obviously very kind, patient and willing to help those of us who are not as fortunate to have expert knowledge.

@Lundberg. I think you misunderstood me.The photos that I see on my etsy shop and website  on IE, Chrome and Firefox are perfectly fine. I don't have safari, but that's not the issue.   As far as editors go, the only photoediting software I have trouble with is Photoshop if i use the embedded profile.  my work around is the only way the colors are displayed properly.  all other viewers including my zoom browser is fine.  I was going to upload a screenshot of the windows viewer so you could see what it looks like there, but I downloaded irfan and now that is the default viewer and it displays the  red beautifully. so to answer that question. yes, in irfan view it's perfect.

thank you for that, because now with irfan as the default windows viewer I see I have the ability to save jpegs.  you did not have that option with the windows viewer.

I will download the whacked jpeg when I get to L.A. if I have the time.

Thank Charles for those links. will check them out. when I get back. and will ask my friends in L.A. if anyone can help me out.  Will post my findings if I ever figure this out.

Thanks again!!