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eyreadri
eyreadri
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Error With AME 6 on export

May 29, 2012 8:50 PM

Everytime i que, to AME 6 my sequence will render until around half way and stop, it fail, it just freezes, at that point in the timeline, it happens at different stages everytime i try to render the project, it happens with all of my projects, has this happened to anyone else before if so how did you resolve it?

1072 Views   13 Replies   Latest reply: eyreadri, Jun 19, 2012 7:02 PM
 
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  • H Hugo Montes
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    1. H Hugo Montes,
    May 30, 2012 7:57 PM   in reply to eyreadri
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    I am having the same trouble. I tried rendering parts of the project but the same happens. All my sequence has the Colorista Filter. So far I haven´t been able to solve it . I only had success when i removed the fx. i need to deliver this job and will have to reconstruct the project in CS5.5.

     
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  • Saad Khan
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    2. Saad Khan,
    May 31, 2012 7:29 AM   in reply to H Hugo Montes
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    HUgo, are you from Sydney?

     

    I'm also having the same problem. I have a few different frame size videos in the timeline which I have scaled to frame size, however it's in its original size sequence which I've nested in this one if that makes sense? Each time I export it hangs on the same clip. However, when I export from Premiere directly, it exports perfectly with no glitches. I have deleted the media cache and loaded them again. However,I was getting heaps of problems with my blackmagic decklink card and since uninstalling the drivers, I haven't deleted the cache files and reloaded them. The sequence is around 40 minutes long. It usually hangs 40 an hour into encoding.

     
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  • thelostjeff
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    3. thelostjeff,
    May 31, 2012 7:53 AM   in reply to eyreadri
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    I am also having the same problem.

     

    If I export directly from Premiere it works fine.  If I open AME and import a video to convert, it works fine.  But adding to the que from Premiere causes the freeze.

     

    Also, this did not happen untill I updated CS6 with the new updates.

     

    I'd love to have a fix for this.

     
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  • Larry Sullivan
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    4. Larry Sullivan,
    May 31, 2012 10:15 AM   in reply to thelostjeff
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    First thing I'd check is whether CUDA hardware accelleration is  on.  In Premiere go to Project > Project Settings > General and check if the Renderer menu is set to Mercury Playback Engine GPU Acceleration.  If so, set it to Mercury Playback Engine Software Only and queue your sequence to AME again.  Note: if Mercury Playback Engine Software Only is the only choice in your Renderer menu, that means  you don't have a compatible NVIDIA graphics card and can disregard this...

     

    Another thing to check for is large image stills  in your Premiere sequence (greater than 1920x1080).  If so, try replacing these with 1920x1080 versions.

     

    Let us know if either of these fixes helps...

     
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  • eyreadri
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    5. eyreadri,
    May 31, 2012 6:03 PM   in reply to H Hugo Montes
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    Hugo, I have used the colorista on my clips too, but it seems odd that it keeps hanging on different clips, you would think that it would just freeze as soon as it hits the que, and not render anything at all.

     
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  • eyreadri
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    6. eyreadri,
    May 31, 2012 6:05 PM   in reply to thelostjeff
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    I've tried exporting straight from premiere before, i will try again tonight, and report back to you! when converting files it appears to work fine! im miffed by it completely, and its something i use often! Also this has only happened since the upgrade to cs6! odd odd odd

     
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  • H Hugo Montes
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    7. H Hugo Montes,
    May 31, 2012 7:01 PM   in reply to eyreadri
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    Saad Khan    ,  I am From Lima Peru

     

    eyreadri, I didn't have the time to look for other answers. My entire sequence was a title followed by several clips with colorista. My queue started rendering the title fast, but then when it reached the clip it froze. I tried to export  a reduced working area but it froze at the bigining. I even tried to inmport the sequence as a ADL into After Fx and it didn´t render either. The only thing that worked was ro remove colorista from the sequence and then it could export.

     

    As i wanted my sequence with the colorista i had to rebuild it into Premiere 5.5 with the same colorista settings and it worked fine. I didn´t have the chance to try if it was just colorista or if this problem would have happened  with other plug ins. 

     

    So far, i am very disapointed with the upgrade.

     

    BTW how do you export directly from premiere without passing trough AME??

     

     

     

     


     
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  • eyreadri
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    8. eyreadri,
    May 31, 2012 11:38 PM   in reply to H Hugo Montes
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    I will have a more thorough play tonight, as it is the weekend, and im running cs6 at home, not at work!

    To export direct from premiere- instead of selecting Queue in the export menu, Simply Select export!

     
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  • eyreadri
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    9. eyreadri,
    Jun 1, 2012 3:03 AM   in reply to eyreadri
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    I've still had absolutely no luck exporting anything at all!

    I can't export directly, i can't link it,

    This is ridiculous! im really let down,

    Whats the point in upgrading if i can't export a project?

     
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  • Jim Simon
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    10. Jim Simon,
    Jun 1, 2012 9:16 AM   in reply to eyreadri
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    I have used the colorista on my clips too

     

    I've had this freezing issue using both Looks and Colorista with an ATI graphics card.  The issue was resoled when I went to an nVidia card.

     
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  • H Hugo Montes
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    11. H Hugo Montes,
    Jun 1, 2012 9:45 AM   in reply to Jim Simon
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    I use an Nvidia Card. Ill check if there is an available driver update to see if it solves the problem

     
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  • Larry Sullivan
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    12. Larry Sullivan,
    Jun 1, 2012 11:04 AM   in reply to H Hugo Montes
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    I downloaded the Colorista II plugin (trial mode) and did some tests on my non-NVIDIA Mac but so far haven't hit any issues.  Exporting both direct from Premiere and via AME have worked okay on my simple tests.  One thing I did notice was a Render Using setting under the Options setting in the effect, with choices for "CPU" and "GPU (Open GL)".  See if switching this setting changes anything, especially if your system has a NVIDIA card for GPU rendering.

     

    Colorista render options.png

     
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  • eyreadri
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    13. eyreadri,
    Jun 19, 2012 7:02 PM   in reply to Larry Sullivan
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    I Contacted Red giant directly- And it is a Graphics Card Error, and switching the render settings seems to have worked, but its only since the CS6 update that Colorista doesn't work, Interesting, But has been resolved, Credit to red Giant for getting back to me so quickly! i love there Plug-ins! And thanks everyone for all the options and answers!

     
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