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A Birmingham
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Which Version Should I Download to Replace 11.3?

Jun 19, 2012 2:30 PM

I've removed all remnants of Flash Player after having problems with the latest version since it was installed. Now I want to install an older version to see if that solves my issues. This is all foreign to me and I've spent 2 frustrating days just getting to this point. Can you please recommend which version I should install now? Thank you.

 

I'm using Windows 7 andFireFox 13.0.1.

 

Message was edited by: A Birmingham

1820 Views   7 Replies   Latest reply: Pat Willener, Jun 20, 2012 1:09 AM
 
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  • A Birmingham
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    1. A Birmingham,
    Jun 19, 2012 3:07 PM   in reply to A Birmingham
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    In another thread I followed the advise and link to download 11.2.202.235. Some videos work but now I get a message saying a plugin is needed to display this content. When I click on the link it wants to download FlashPlayer 11.3.300.257. Doesn't that put me back to where I started?

     
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  • Pat Willener
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    2. Pat Willener,
    Jun 19, 2012 5:38 PM   in reply to A Birmingham
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    So you downloaded the installer for 11.2.202.235 -- did you also run the installer?

     

    Can you tell us what files you have in

    • C:\Windows\system32\Macromed\Flash ?
    • C:\Windows\syswow64\Macromed\Flash ?
     
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  • A Birmingham
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    3. A Birmingham,
    Jun 19, 2012 6:12 PM   in reply to Pat Willener
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    In the Flash folder:

    Flash64_11_2_202_235.ocx

    FlashUtil64_11_2_202_235_ActiveX.dll

    FlashUtil64_11_2_202_235_ActiveX (which asks if I want to uninstall when I click on it)

     

    Same thing with the Flash 32.

     

    Since it asks if I want to uninstall it I assummed it was loaded.

     

    Thanks for your response.

     
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  • Pat Willener
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    4. Pat Willener,
    Jun 19, 2012 8:53 PM   in reply to A Birmingham
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    You installed the add-on for Internet Explorer, but not the Firefox plugin; you will need to download the plugin installer for Firefox.

     
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  • Pat Willener
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    5. Pat Willener,
    Jun 19, 2012 9:33 PM   in reply to A Birmingham
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    Direct download links for the 11.2.202.235 installers http://forums.adobe.com/message/4506372#4506372

     
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  • A Birmingham
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    6. A Birmingham,
    Jun 19, 2012 10:30 PM   in reply to Pat Willener
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    I think that did it! You have no idea how grateful I am for your help. This has been exhausting. I appreciate the link because I wasn't sure where to look for the right one and didn't want to download the wrong one again. This old lady thanks you!!

     
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  • Pat Willener
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    7. Pat Willener,
    Jun 20, 2012 1:09 AM   in reply to A Birmingham
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    You are most welcome!

     
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