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paulo_fms
Currently Being Moderated

FMS livepkgr (404 Not Found) when downloading m3u8 files.

Jun 7, 2012 1:27 AM

Hi,

 

I'm trying to use the FMS service on Amazon EC2, but it seems to be nearly impossible to request a stream for an iOS device.

 

Consider the following two files:

http://foo.cloudfront.net/hds-live/livepkgr/_definst_/liveevent/bar.f4 m

http://foo.cloudfront.net/hls-live/livepkgr/_definst_/liveevent/bar.m3 u8

 

I can always download the f4m, but I would say about 90% of the time when I try to get the m3u8 I just get "ERROR 404: Not Found." on the client side, and at the same time on the Apache log I get the following message:

 

[Quote]

 

[Thu Jun 07 03:57:24 2012] [warn]  bootstrap path is in event file is empty for event:livepkgr/events/_definst_/liveevent stream name:bar

[Thu Jun 07 03:57:24 2012] [error] [client x.y.z.w] File does not exist: /mnt/webroot/hls-live

 

[End Quote]

 

Is this normal? How can I get this to work reliably or at all?

Adobe engineers, any help here please?

(If you need more information just ask.)

 

Thank you.

 
Replies
  • Currently Being Moderated
    Jun 8, 2012 6:17 AM   in reply to paulo_fms

    All HLS requests request is handled by mod_hlshttp.so. Our modules are not open source.

     

    May i ask you what are your publishing settings - i mean which codecs are you using when you publish your streams?

     
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  • Currently Being Moderated
    Jun 10, 2012 11:52 PM   in reply to paulo_fms

    I think it might be some kind of timing issue - do you try to subscribe immediately after publishing - in that case there is chance this might happen. If you publish and say subscribe say after around 25-26 seconds do you still face the issue? Can you try and let me know.

     
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  • Currently Being Moderated
    Jun 13, 2012 3:25 PM   in reply to paulo_fms

    Any solution to this?  We are having the same problem with hls-live.  Followed the setup step by step with a stock installation and no luck.  Using Amazon Cloud Formation setup.

     
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  • Currently Being Moderated
    Jun 20, 2012 3:26 AM   in reply to paulo_fms

    Hi,

     

    You can first try after deleting the old stack and creating a new one.

    About the vod play, I would suggest you try playing back the sample f4v files in the vod folders.

     

    Also, it might be some caching issue with CloudFront. Try to playback these files by directly hitting the FMS servers rather than through CloudFront edges.

     

     

    Thanks!

     
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  • Currently Being Moderated
    Jun 21, 2012 10:53 PM   in reply to paulo_fms

    Ok.

    It could be an issue where files are not being recorded correctly on the server.

    Can you please copy the logs here. You will find them here /mnt/logs/core.00.log & core.01.log and so on.

     

    Also, are you sending absolute time stamps when publishing?

     

    Thanks.

     
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