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Cannot view or print data in fillable form fields

Jun 20, 2012 8:51 AM

Categories: Macintosh Tags: #data #form #fillable #fiels

I created a fillable form and users complete the form and email back to me. For some, but not all, users, when I get their form, the data in the fields is not visible unless I click on field. At first I thought they emailed me a blank form, but when I click on the field the data they entered is visible. Data doesn't print either.

Can I fix the form once they send it to me or do I need to adjust the original fillable pdf? Thanks in advance.

424 Views 1 Reply Latest reply: George Johnson, Jun 20, 2012 9:34 AM

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Aug 11, 2002

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1. George Johnson,

Jun 20, 2012 9:34 AM in reply to Artisan-702

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Most likely it's due to corruption caused by the Preview application on the Mac when it saves PDF forms. For more information and something you can do about a corrupted form, see: http://kb2.adobe.com/community/publishing/885/cpsid_88564.html

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Cannot view or print data in fillable form fields

Jun 20, 2012 8:51 AM

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