I created a fillable form and users complete the form and email back to me. For some, but not all, users, when I get their form, the data in the fields is not visible unless I click on field. At first I thought they emailed me a blank form, but when I click on the field the data they entered is visible. Data doesn't print either.
Can I fix the form once they send it to me or do I need to adjust the original fillable pdf? Thanks in advance.
Most likely it's due to corruption caused by the Preview application on the Mac when it saves PDF forms. For more information and something you can do about a corrupted form, see: http://kb2.adobe.com/community/publishing/885/cpsid_88564.html
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