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Downloading problems

Jun 20, 2012 12:46 PM

Hi,  I've tryed seveal times to download a trial vesion of photoshop cs6 but when I tryed to open the program icon all I receive is a hour glass symble and nothing happens.  When I try to download again I'm told its already installed.  I've gone through all the steps.  Can anyone help?

  • Currently Being Moderated
    Jun 21, 2012 7:20 AM   in reply to spiritualauars

    Coudl you provide some details about the computer you're using? Operating system etc.

    Also when you finished installing, did it finish with any errors?


    Do you have any other Adobe software on your computer?CS5 perhaps, does that launch successfully?

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