Adobe Community: Flash Player

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May 4, 2010

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1. Chris Campbell,

Jun 20, 2012 12:56 PM in reply to Fbo9

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Hello,

What browser, operating system and version of Flash Player do you have installed? Does this happen with all video? Can you provide a link we can try out?

Thanks,

Chris

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2. geoffpowers,

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Jun 21, 2012 6:32 AM in reply to Chris Campbell

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OS: Windows 7 64-bit MSIE

I'm having similar problems

Got a flag afew days ago to update existing version of Flash Player. Program would not update.

Removed existing version of FP and installed Adobe Flash Player 11.3.300.257 (bundled with Google Chrome)from Adobe web-page. Program appeared to install correctly, but refuses to execute. Have now repeated this procedure 10-12 times without success.

My main problem is that I can no longer use BBC iPlayer to catch up on missed TV and radio, especially regional radio, nor run video clips from web pages. I suspect this problem also affects YouTube, though I have not tested this yet.

Would love to know why this piece of software let loose upon us is causing so much mayhem. I'm not a 'techie' so find it invariably difficult to follow through with bug-fixes and ''work arounds'

Just adding my comment as 'grist to the mill' but will continue to read all posters' comments.

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3. Jeromie Clark,

Jun 22, 2012 6:53 PM in reply to geoffpowers

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Flash Player is bundled with Chrome, and distributed through their update mechanism. There's nothing you need to do to get the latest version.

BBC iPlayer is difficult to test from the US. Please let me know if you're experiencing problems with youtube, and I'll help get you going.

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4. geoffpowers,

Jun 23, 2012 7:49 AM in reply to Jeromie Clark

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Thanks for your offer of help.

Some YouTube pages that I usually watch (mostly English, Irish and Scottish folk music) appear to be affected. 70% are OK, but a few that I would expect to work are showing: "This video is not available at the present time." I'm not clever enough to no know why this might be, but given my general ineptitude with matters technical am resigned to letting others + Adobe to sort matters out. I have no time to tinker

with my PC at the moment, and in fact am suffering from asthme at the moment and feeling rather unwell..

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5. aixsparks,

Jun 27, 2012 4:24 AM in reply to geoffpowers

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I reported a bug 2 weeks ago but haven't heard anything. I've found a lot of conent on the BBC websiter including the Radio Player and some iPlayer streams won't play on W7 64-bit with IE9. I hadn't noticed a problem until I upgraded to 11.3.257.300. I'm now running 11.2 which has sort of fixed iplayer and radio player, sometimes I need to stop/start it a number of times and a number of videos on the BBC Sport site won't play.

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Flash Player - not functioning.

Jun 20, 2012 12:32 PM

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