I was having problems with Photoshop CS 5.1. I don't recall when they started, but I was unable to use any keyboard modifier keys (Ctrl, Alt, etc) for commands, and though I could click on items, dragging anything in photoshop would not work. I found some tips suggesting that uninstalling and reinstalling PS would correct the issue. However, I cannot reinstall the program after uninstalling it. I have restarted multiple times. Here is the error message I am getting when the install fails:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 4 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 Plugin to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
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Any suggestions? I am at wit's end, and not being able to use Photoshop is really starting to become an inconvenience. For reference, I am on a Windows 7 64-bit machine and trying to install the 64-bit version of PS CS 5.1 from the CS 5.5 Master Collection.
Thanks in advance.
