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Cannot open New Canon Raw files

Jun 19, 2012 7:20 PM

My Photoshop CS5.1 won't open the raw files from my new Canon Powershot S100. (no problem from my EOS 450D)

I downloaded a patch AdobePhotoshop12-4-mul-AdobeUpdate but I cannot apply it (says I have to go back to Help!) so here I am.

What do I do next?


I also have Lightroom4.1 no problem here.




  • Currently Being Moderated
    Jun 19, 2012 11:28 PM   in reply to Willbax

    Could simply be a compatibility issue and may require ACR 7/7.1. Check the list: Camera Raw plug-in | Supported cameras. For more help ask on the ACR/ PS forums. chancers are better someone there might actually know what to do...



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  • Currently Being Moderated
    Jun 21, 2012 2:19 AM   in reply to Willbax



    The latest version for camera raw is 7.1.


    Download the Win version for CR here

    Download the Mac version for CR here




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  • Currently Being Moderated
    Jun 21, 2012 8:38 PM   in reply to Willbax

    First thing first , You have PS CS5.1 so you cannot install the Camera Raw 7.1 update . Photoshop CS5.1 only support camera raw 6 to 6.7 , the 7 series of camera raw is for the Photoshop CS6.




    Now , you concern , if you have the Photoshop CS5.1 then you have to make sure you have updated your Camera Raw plugin to 6.6 atleat.

    Check this link for the added Camera with the Camera Update 6.6 and to download and install the update.


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