Hi,

This did not help me.

The first link did not help.

The second link did not help - by the way; no field for birthday date.

I used the norwegian store.

Photoshop, Illustrator and Indesign is norwegian versions.

Still ask for serial.

Fireworks and Dreamweaver is english - and ok.

The problem seems to be with the norwegian versions of the software.

p:-)

Den 20. juni 2012 kl. 23:01 skrev David__B:

Re: Cloud serials - one more time

created by David__B in Adobe Creative Cloud - View the full discussion

Thank you for the order info.

 

 

I checked a few things related to your account based on the order, everything looked normal.

 

 

A few other things to check

 

 

- What language did you install DW and Fireworks in?

 

 

There is an issue with international versions sometime reverting to trial, that might be related here

 

 

Membership | Non-English applications in trial mode

 

http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.htm l

 

 

also, another possible cause oddly enough could be something like this

 

 

Error “You are not eligible to use Creative Cloud...” login | CCM

 

http://helpx.adobe.com/creative-cloud/kb/you-eligible-cc.html

 

 

Let me know if these help,

 

 

-Dave

 

 

 

 

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Cloud serials - one more time

To unsubscribe from this thread, please visit the message page at Re: Cloud serials - one more time. In the Actions box on the right, click the Stop Email Notifications link.

Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums

For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Can you fix a MUL language for me??

Why shall i call - and whats the number???

Den 21. juni 2012 kl. 11:59 skrev Amrita Chakrabarti:

Re: Cloud serials - one more time

created by Amrita Chakrabarti in Adobe Creative Cloud - View the full discussion

Hello,

 

I checked your order. You have purchased an English specific subscription which will only work with English builds. If you have to run on a norwegian build then you will have to cancel you English ubscription by calling customer care and then purchase a MUL language subscription for creative cloud. Then you norwegian build will be able to run successfully with teh subscription license.

 

 

Regards,

 

Amrita.

 

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Cloud serials - one more time

To unsubscribe from this thread, please visit the message page at Re: Cloud serials - one more time. In the Actions box on the right, click the Stop Email Notifications link.

Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums

For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

never mind

i fix it!

thx!!

Den 21. juni 2012 kl. 11:59 skrev Amrita Chakrabarti:

Re: Cloud serials - one more time

created by Amrita Chakrabarti in Adobe Creative Cloud - View the full discussion

Hello,

 

I checked your order. You have purchased an English specific subscription which will only work with English builds. If you have to run on a norwegian build then you will have to cancel you English ubscription by calling customer care and then purchase a MUL language subscription for creative cloud. Then you norwegian build will be able to run successfully with teh subscription license.

 

 

Regards,

 

Amrita.

 

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Cloud serials - one more time

To unsubscribe from this thread, please visit the message page at Re: Cloud serials - one more time. In the Actions box on the right, click the Stop Email Notifications link.

Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums

For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

ALL ok - running like fox

thx:-)

Den 21. juni 2012 kl. 12:26 skrev Amrita Chakrabarti:

Re: Cloud serials - one more time

created by Amrita Chakrabarti in Adobe Creative Cloud - View the full discussion

Great...and please drop a note once you have everything up and running!

 

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Cloud serials - one more time

To unsubscribe from this thread, please visit the message page at Re: Cloud serials - one more time. In the Actions box on the right, click the Stop Email Notifications link.

Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums

For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

you're right!

cancelled - and purchased - and verified .. and all running ok

sometimes ist good to be quick

Den 21. juni 2012 kl. 12:33 skrev Amrita Chakrabarti:

Re: Cloud serials - one more time

created by Amrita Chakrabarti in Adobe Creative Cloud - View the full discussion

Great! You mean you already cancelled and purchased ...that was quick!

 

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Cloud serials - one more time

To unsubscribe from this thread, please visit the message page at Re: Cloud serials - one more time. In the Actions box on the right, click the Stop Email Notifications link.

Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums

For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.