When I use Reader 8.1.2 on Linux to view PDF documents (created with FrameMaker 8), many of the links between different files give an error message:
"There was an error opening this document. This file cannot be found."
Actually the "missing file" exists. If I jump between the same files by using an alternative link that happens to work, then jump back into the original document, then try the broken link again, the link works this time. The fault appears for links between files in the same directory, and for files in different directories. The fault also appears whether the documentation set is on hard disk or CD.
I have a "top-level" document that gives my customers (on Linux) quick access to 114 different locations in 30 other PDF manuals, but this document is practically useless now, as are the cross-file links buried within the documentation set.
It's hard to estimate the successful hit rate of the links, due to the intermittent nature of the fault. When I first open the document, more than 50% of the links give me the error message. After I've worked with the documentation set a while I seem to get the error message less often, although some of the "fixed" links become broken again. The same documentation set works 100% in the Windows version of Reader. I haven't had a chance to test the Solaris version yet.
Has anyone else noticed this problem?
Ken Dyall, Jun 21, 2012 8:15 AM