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msp1518
msp1518
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Scratch disk is write protected? WTH? CS5 giving me weird error

Mar 26, 2011 11:03 AM

Hi all. I have a new system that was recently built and I'm getting a strange error that is defying explanation. When I try to open up a project I get this error saying the Scratch Disk is write protected and that it is switching the scratch folder to my My Documents folder on the C drive.

 

WTH is that about?

 

This is an i7 3.4GHz Sandybridge based system. Two Samsung 500GB's in a RAID 0 for scratch and two Samsung 1TB's in a Mirror RAID for files. My C drive is an Intel SSD.

 

Anyone ever heard of this? it's just strange.

1918 Views   13 Replies   Latest reply: Erok3, Jun 21, 2012 2:09 PM
 
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  • John T Smith
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    1. John T Smith,
    Mar 26, 2011 12:05 PM   in reply to msp1518
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    That is most likely a Windows message related to permissions

     

    Search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US

     
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  • msp1518
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    2. msp1518,
    Mar 26, 2011 12:52 PM   in reply to John T Smith
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    It's a window thrown up by Premiere Pro.

     
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  • Harm Millaard
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    3. Harm Millaard,
    Mar 26, 2011 1:09 PM   in reply to msp1518
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    Post a screenshot (to show you are mistaken).

     
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  • John T Smith
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    4. John T Smith,
    Mar 26, 2011 7:49 PM   in reply to msp1518
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    >It's a window thrown up by Premiere Pro.

     

    I think PPro is simply forwarding a message from Windows, telling you (sort of... messages are not always clear) that you do not have write permissions for the location

     

    Are you the only computer user, running as Administrator?

     
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  • msp1518
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    5. msp1518,
    Mar 28, 2011 2:10 PM   in reply to John T Smith
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    It just stopped happening. No idea why. No clue, really. Odd. But if no more, than good.

     
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  • Doug at Bedfoto
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    6. Doug at Bedfoto,
    Mar 28, 2011 2:41 PM   in reply to msp1518
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    I've been having a similar problem with Photoshop CS-5 on a Win-7 (64bit) system where Photoshop won't open because "the scratch disc is write protected". I've tried just about everything. The scratch disc is a RAID-O with dial 15K SCSI drives on an Adaptec controler. Sometime rebooting worked, but mostly I'd have to rename the drive in drive manager and then let Photoshop open and use a default location for the scratch disc. I'd check all the permissions, etc. even turn on complete sharing, etc..

    Ultimately, I'd go to drive manager, reformat the drive and it would be fine. Then I might get the same error a few days down the road. I believe it is a Win-7 error, running That system is Core i-7, XEON 3550, Adaptec 39320A Raid, Windows 7 64bit.

    Is your scratch disk on the RAID or a single disc?

     
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  • jb.uk
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    7. jb.uk,
    Jul 28, 2011 5:35 AM   in reply to Doug at Bedfoto
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    I'm getting exactly the same problem. It's a default installation on Windows 7 Professional, 64 bit. I get the same error even if I run Premiere as administrator.  It would be helpful if the error message indicated where it was looking for these allegedly protected or missing scratch disks, but it doesn't.

     
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  • msp1518
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    8. msp1518,
    Aug 11, 2011 10:20 AM   in reply to jb.uk
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    For me, it just went away after a few days and has not come back. no explanation.

     
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  • Jim Simon
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    9. Jim Simon,
    Aug 12, 2011 8:17 AM   in reply to jb.uk
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    You can find where the Scratch Disks are set in the Project Settings.

     
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  • Erok3
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    10. Erok3,
    Jun 21, 2012 1:49 PM   in reply to msp1518
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    Same thing on Macbook Pro Cs5.5 and CS6. Cannot even save a project. Must always "Save As" and then add _001, _002 etc...

     

    Permissions are fine on all drives.

     

    Is there a fix coming Adobe?

     
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  • Harm Millaard
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    11. Harm Millaard,
    Jun 21, 2012 2:00 PM   in reply to Erok3
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    You have to have full administrator / root rights. Adobe can not do anything about that.

     
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  • John T Smith
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    12. John T Smith,
    Jun 21, 2012 2:09 PM   in reply to Erok3
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    Mac and Root User http://forums.adobe.com/thread/879931

    -and http://forums.adobe.com/thread/940869?tstart=0

     
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  • Erok3
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    13. Erok3,
    Jun 21, 2012 2:09 PM   in reply to Harm Millaard
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    I have root rights. ALL PERMISSIONS ARE FINE. Many others are having this same issue.

     
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