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buglegirl101
buglegirl101
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Content generation error.  Help, please;))

Jun 21, 2012 1:59 PM

Just installed the brand new folio builder panel

12.2.4.20120611 


Every 5.5 file I open in ID 6 says 'converted' -- so I save the files as 6.  That works fine --then, I update the files in my folio-- but when I reached a file with object states and overlay, here is the pop up message:

 

ERROR MESSAGE: Content generation error.

[Error: The assets for one or more overlays could not be located. Verify the assets used are available on disk, then update the article.]

 

WHERE do I have to put the assets? they have not moved from my last update-- and  I have had no problem with the upgrade to ID 6 + new panel until this message.  It doesn't happen with every page that contains object states and overlays, but I'd sure like to solve this problem!

 

THANKS SO MUCH!

1058 Views   9 Replies   Latest reply: Bob Levine, Jun 21, 2012 2:56 PM
 
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  • Bob Levine
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    1. Bob Levine,
    Jun 21, 2012 2:05 PM   in reply to buglegirl101
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    So, we have this narrowed down to articles with MSOs?

     

     

     

    Do you have any weird characters in the MSO or button names? I’ve had problems with ampersands in the past and I only use alpha numeric characters now.

     

     

     

    Bob

     
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  • buglegirl101
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    2. buglegirl101,
    Jun 21, 2012 2:08 PM   in reply to Bob Levine
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    I haven't changed any file names from the version that worked previously--

    but there are a few file names with  dashes and a music file with spaces in between.

     

    I'll rename and re-try.  Thanks, Bob.  Will post again.

     
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  • Bob Levine
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    3. Bob Levine,
    Jun 21, 2012 2:10 PM   in reply to buglegirl101
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    Not file names…the names of the MSOs and buttons.

     

     

     

    Bob

     
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  • buglegirl101
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    4. buglegirl101,
    Jun 21, 2012 2:30 PM   in reply to buglegirl101
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    Tried saving the names as one word, but I still get the message when I try to upate or add to the article.  -- asset missing.

     

    My assets are right where they've always been on my harddrive. 

     

    Content generation error.

    [Error: The assets for one or more overlays could not be located. Verify the assets used are available on disk, then update the article.]

     

    The only error seems to be when I try to upload.

     

    ??

     

    Thanks.

     
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  • Bob Bringhurst
    3,424 posts
    May 29, 2007
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    5. Bob Bringhurst,
    Jun 21, 2012 2:34 PM   in reply to buglegirl101
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    I don't believe MSOs are causing this error. Do you have any other overlays on the page? If so, select it, and look in the Overlays panel. You'll likely see a yellow triangle to indicate that the source overlay files are disconnected. It's especially common with image sequences, audio skins, and other overlays in which you target an assets folder.

     
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  • buglegirl101
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    6. buglegirl101,
    Jun 21, 2012 2:40 PM   in reply to Bob Levine
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    Bob,

     

    Duh, sorry, that's what I get from reading too fast. 

     

    I tried renaming all MSO -- and buttons-- still get the same message.

     

    Something else I noticed.  When I try to import the saved files, which are open, the file in vertial format changes from the saved name to one with an *  -- I tried it twice-- both times, it changes the name as it uploads, right before the error box pops up.

     
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  • Bob Levine
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    7. Bob Levine,
    Jun 21, 2012 2:49 PM   in reply to buglegirl101
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    Sounds like you didn’t save them as CS6 files. I honestly don’t know if that would cause a problem, though.

     

     

     

    Bob

     
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  • buglegirl101
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    8. buglegirl101,
    Jun 21, 2012 2:51 PM   in reply to Bob Bringhurst
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    YES! THAT WAS IT!  The pesky triangle was right there with the audio overlay.

     

    THANKS so MUCH  BOB and BOB ! 

     

    By the way, the new upgrade of producer tools--even tho I had a hiccup, is terrific.

     

    Love DPS!

     

    nancy

     
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  • Bob Levine
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    9. Bob Levine,
    Jun 21, 2012 2:56 PM   in reply to buglegirl101
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    We love happy endings!

     

     

     

    Bob

     
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