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kylemitchell929
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Acrobat X Pro problems

Jun 21, 2012 12:02 PM

Hello, My Acrobat was acting funny, opening, running for a few seconds and then quitting all on its own. I decided to untinstall it intending to just re-install from App Mgr, but now AAM won't let me select the file for download. What should I do?

 

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206 Views   1 Reply   Latest reply: Kendall Plant, Jun 21, 2012 2:39 PM
 
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  • Kendall Plant
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    1. Kendall Plant,
    Jun 21, 2012 2:39 PM   in reply to kylemitchell929
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    Myself and a coworker have been encountering the same issue with Acrobat. It's been very touchy and crashes often.

     

    For reinstallation, have you tried to download it again from the Creative Cloud apps page? (https://creative.adobe.com/apps). I was able to reinstall by redownloading Acrobat.

     

    EDIT: Make sure Acrobat is completely uninstalled from your computer before going back and redownloading it. I had a problem where I tried to redownload without completely uninstalling - when I went into AAM it said it was still installed.

     
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