Skip navigation
goodgreif
goodgreif Calculating status...
Currently Being Moderated

Update CS6 InDesign Folio Producer You do not have a compatible Digital Publishing Plug-in.  Click h

Jun 20, 2012 5:50 PM

Tags: #update #url #to #broken #producer #update_cs6 #indesign_folio

After the latest update 6/19 Update CS6 InDesign Folio Producer.

Now my Folio Producer Panels says:

You do not have a compatible Digital Publishing Plug-in.  Click here to download the Folio Producer tools.

When I go to the link it is broken: http://www.adobe.com/special/errorpages/404.html

1205 Views   7 Replies   Latest reply: Manish-Sharma, Jun 21, 2012 8:09 PM
 
Replies
  • raimundo Illanes
    Currently Being Moderated
    1. raimundo Illanes,
    Jun 21, 2012 5:05 AM   in reply to goodgreif
    Report

    I;m having the same problema that you, Any ay to solved it?

     
    |
    Mark as:
  • goodgreif
    Currently Being Moderated
    2. goodgreif,
    Jun 21, 2012 6:25 AM   in reply to raimundo Illanes
    Report

    I called tech support and there is currently no solution to this. I am on a Mac.

    But the update worked on my other computer which is a PC.

     

    The only solution is to uninstall InDesign and reinstalling it without the latest update.

    Note:Do not deactivate via InDesign or you will remove all your Adobe programs!

    If you need more info of how to uninstall one program search your Mac for info on how to uninstall programs.

     

    The tech person said to call back so we could do the update together.

    I won't be able to do this until late in the day.

     

    If you happen to solve this before me please leave a post.

     
    |
    Mark as:
  • raimundo i
    Currently Being Moderated
    3. raimundo i,
    Jun 21, 2012 6:28 AM   in reply to goodgreif
    Report

    I'll will unistall INDD but, you mean not to update the folio tools or the InDesign?

     
    |
    Mark as:
  • goodgreif
    Currently Being Moderated
    4. goodgreif,
    Jun 21, 2012 6:36 AM   in reply to raimundo i
    Report

    The problem seems to be with the latest folio tools update dated 6/19. after reinstalling your ID. You should either not do the 6/19 update until there is a solution or call tech support and do the update with them there so they can see what is going on and correct the problem.

     

    Hope this info is helpful.

     
    |
    Mark as:
  • Ken G. Rice
    Currently Being Moderated
    5. Ken G. Rice,
    Jun 21, 2012 9:16 AM   in reply to goodgreif
    Report

    You can also try posting in the Digital Publishing Suite (DPS) forums here http://forums.adobe.com/community/dps. They should be able to help you.

     
    |
    Mark as:
  • goodgreif
    Currently Being Moderated
    6. goodgreif,
    Jun 21, 2012 6:55 PM   in reply to raimundo Illanes
    Report

    I think I solved the problem by reinstalling ID.

    It worked fine after the re-install and even after the update of the folio tools.

    I supsect the prefernces got messed up.

     

    I hope you are able to do the same.

     

    Good Luck

     
    |
    Mark as:
  • Manish-Sharma
    Currently Being Moderated
    7. Manish-Sharma,
    Jun 21, 2012 8:09 PM   in reply to goodgreif
    Report

    Can you check and follow the steps in this KB article :-

     

    http://helpx.adobe.com/digital-publishing-suite/kb/error-do-have-compa tible-digital.html

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points