flash player settings suggest acive x is latest versiona nd enabled, but plug in is not enabled - is this possibly the problem and if so how do i fix it
Could you please let us know your operating system and the browser that you use?
Please see the following link for more info on enabling Flash Player:
http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.htm l
Also, access the following link and let us know what you see: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Thanks,
Sunil
sunil , when I access the l;ink it brings up a pink etxt box - it says flash player is installed, but there is a white box that runs through andmoves accross both top and lower section and every now and then a red image blinks in and out,
I run on windows 7 and its a 64 bit edition - same with internet explorere- -what else do you need?
This sounds like a video card driver issue. Please make sure you have the latest available drivers for your video card.
If the issue persists after updating your video card drivers, try the following:
Try disabling Hardware Acceleration in Flash Player.
Details are in the Solve Video Problems section, here: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
If you're still experiencing weird rendering problems, please give us the output of dxdiag:
Click Start
Type dxdiag
Save the information to a file, and paste the contents in this thread, or attach the file (click Use Advanced Editor in the upper right above the reply box)
North America
Europe, Middle East and Africa
Asia Pacific