flash player settings suggest acive x is latest versiona nd enabled, but plug in is not enabled - is this possibly the problem and if so how do i fix it
Could you please let us know your operating system and the browser that you use?
Please see the following link for more info on enabling Flash Player:
Also, access the following link and let us know what you see: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
sunil , when I access the l;ink it brings up a pink etxt box - it says flash player is installed, but there is a white box that runs through andmoves accross both top and lower section and every now and then a red image blinks in and out,
I run on windows 7 and its a 64 bit edition - same with internet explorere- -what else do you need?
This sounds like a video card driver issue. Please make sure you have the latest available drivers for your video card.
If the issue persists after updating your video card drivers, try the following:
Try disabling Hardware Acceleration in Flash Player.
Details are in the Solve Video Problems section, here: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
If you're still experiencing weird rendering problems, please give us the output of dxdiag:
Save the information to a file, and paste the contents in this thread, or attach the file (click Use Advanced Editor in the upper right above the reply box)
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