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Serial Number?

Jun 21, 2012 3:32 PM

I purchased this online and I did not receive a serial number in the email confirmation.

-Julie

833 Views 1 Reply Latest reply: Vikrant Rai, Jun 22, 2012 12:51 AM

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1. Vikrant Rai,

Jun 22, 2012 12:51 AM in reply to juliejag

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Need some more details about the order. Is it an educational order or a regural order.
Could you go to https://www.adobe.com/account.html, log in( if required), and then check the details of your order.

Some common issues are already described. Could you have a look at the following document to see if helps: http://helpx.adobe.com/x-productkb/policy-pricing/stores-online-order- payment-faq.html

If that does not help, I suggest that you get in touch with support, with your order number and other details.

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