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R_Heimes
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Exported Video has "Mono" track (left channel only)

Jun 20, 2012 12:04 PM

Tags: #audio #share #mono #left_channel

Hi there,

 

I am using Premiere Elements 10 and have a project consisting mainly of one large video file including a stereo audio track. When sharing the project (tried as DVD and webDVD) the right channel is empty. The export audio settings are configured for Stereo where appropriate.

 

Oddly enough, the clip configured to loop as the DVD menu background is Stereo...

 

Can someone please point me at what is wrong?

 

Thanks in advance!

R

817 Views   7 Replies   Latest reply: petergirimalling, Sep 11, 2012 12:47 PM
 
Replies
  • Steve Grisetti
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    1. Steve Grisetti,
    Jun 20, 2012 1:46 PM   in reply to R_Heimes
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    How do you know the right channel is empty? Can you see it on a waveform of the video?

     

    If not, try playing the DVD on another device, such as your computer, and see if it makes a difference. It could be an issue with the playback of a home-burned DVD on your DVD player.

     
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  • Bill Hunt
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    2. Bill Hunt,
    Jun 20, 2012 1:54 PM   in reply to R_Heimes
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    I agree with Steve, and would troubleshoot things in this order:

     

    1. Look at the Audio Track in PrE, and expand it vertically, to clearly see the Waveform Display. Is that showing a stereo Audio Stream?
    2. Open up the Exported/Shared file in an audio-editor, such as the great, free Audacity. Do you see a stereo Audio Stream there?
    3. If you can hear stereo in the Menu Audio, on your home theater system, this might be unnecessary, but I would check all cables/connections in the system, just to be sure.

     

    As the Master Audio Track is stereo/2-channel, loosing one channel is very odd.

     

    Good luck,

     

    Hunt

     
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  • R_Heimes
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    3. R_Heimes,
    Jun 20, 2012 2:01 PM   in reply to Steve Grisetti
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    Thanks Steve and Bill,

     

    coming back to both of you, I have the same error on another machine, for both the DVD and the WebDVD.

    I dragged several of the output files into audacity, which shows the empty channel.

     

    When I look at the waveform in PrE I can see a right and left channel.

     
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  • R_Heimes
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    4. R_Heimes,
    Jun 20, 2012 2:13 PM   in reply to R_Heimes
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    hm... just fiddling around and found the Audio Mixer... which has my audio track's balance pulled to 100% left

    that should be it... will see after rendering

     

    *inserting default dumb user reply* "I do not recall changing this setting, I see it for the first time"

     

    Thanks all.

     
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  • Bill Hunt
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    5. Bill Hunt,
    Jun 20, 2012 2:17 PM   in reply to R_Heimes
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    Yes, that will do it. You have a stereo/2-channel output Audio Stream, but one channel is 100% attenuated, so no signal.

     

    Let us know if that fixes things.

     

    Good luck,

     

    Hunt

     
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  • R_Heimes
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    6. R_Heimes,
    Jun 22, 2012 9:15 AM   in reply to Bill Hunt
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    yes, that worked - but I realized just now after several exports that I have to apply to every single scene *sigh*

     
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  • petergirimalling
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    7. petergirimalling,
    Sep 11, 2012 12:47 PM   in reply to R_Heimes
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    Strange - my audio mixer was also 100% to the left, even though I would swear that I'd never touched og even seen it before.

    Anyway, even though I now put it to the centre, I still have the sound coming only from the left channel in the exported video. Replaying it within PrE works fine with 2-channel sound.

     
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