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ollyhallam
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Library content not appearing, however folder is there

Jun 23, 2012 3:05 AM

Tags: #missing #library #encore #cs6

I'm having a problem viewing the library, styles and layers in Encore CS6. A couple of the templates work, such as wedding however none of the rest do. I have the library folder in the right place, and everything in there is PSD, PSDLOC and EMLOC files. But they just aren't showing up. Any help?

2724 Views   16 Replies   Latest reply: Jeider Moraes Damm, Nov 15, 2012 3:47 PM
 
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  • Alan Craven
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    1. Alan Craven,
    Jun 23, 2012 6:08 AM   in reply to ollyhallam
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    This is discussed in several threads on this forum.

     

    look at:

     

    http://forums.adobe.com/message/4492610#4492610

     
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  • ollyhallam
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    2. ollyhallam,
    Jun 23, 2012 6:37 AM   in reply to Alan Craven
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    I've done all that and all the files and subfolders are there in the library folder, however when I open Encore it just doesn't show any of the items. See the attached screenshot: Physical files are there, but in Encore they don't appear. I have pointed it to the right place in preferences.

    screenshot.jpg

     
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  • Alan Craven
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    3. Alan Craven,
    Jun 23, 2012 6:45 AM   in reply to ollyhallam
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    Have you used the Resource Central Library Content Method?  That is the only reliable way.

     

    You may need to remove your earlier attempts from the library folder first.

     

    Your folder screenshot looks nothing like my working Library folder - this suggests to me that you have not used the Resource Central Method.  My Library folder just has 9 folders in it, running from Corporate through to Wedding

     
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  • ollyhallam
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    4. ollyhallam,
    Jun 23, 2012 6:48 AM   in reply to Alan Craven
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    The screenshot is taken inside one of those 9 folders, technology. I have all 9 folders there will all the files inside. They just dont appear in Encore. However if i change the file extension and take off the LOC bit they seem to work. I cant do the central library content method as the file is too big for me to download.

     
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  • ollyhallam
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    5. ollyhallam,
    Jun 23, 2012 6:59 AM   in reply to ollyhallam
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    I'll try installing the functional content again. Which folders do I remove? Library & styles?

     
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  • Stan Jones
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    6. Stan Jones,
    Jun 23, 2012 7:09 AM   in reply to ollyhallam
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    Mac or PC?

     

    I am PC. At the moment, I have the "template only" installed (whihc is what you are trying to use). Mine do not have the "loc" in the name, and work fine.

     

    I assume you did not use the .exe installation or it did not install correctly.

     

    Anyone know what the "loc" is about?

     
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  • Stan Jones
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    7. Stan Jones,
    Jun 23, 2012 7:11 AM   in reply to ollyhallam
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    I'll try installing the functional content again. Which folders do I remove? Library & styles?

    And "template" is also in that install.

     
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  • ollyhallam
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    8. ollyhallam,
    Jun 23, 2012 8:58 AM   in reply to Stan Jones
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    All sorted. I deleted the folders and downloaded the full resource library which seems to have installed fine this time.

     
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  • Alan Craven
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    9. Alan Craven,
    Jun 23, 2012 9:11 AM   in reply to ollyhallam
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    Which is just what I told you in post #3!

     
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  • Bill Hunt
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    10. Bill Hunt,
    Jun 23, 2012 10:27 AM   in reply to Alan Craven
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    Alan,

     

    No one ever reads Post #3...

     

    Glad that this is sorted out.

     

    Hunt

     
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  • ollyhallam
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    11. ollyhallam,
    Jun 23, 2012 4:26 PM   in reply to Bill Hunt
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    My initial aim was to solve the problem without having to download and install the 1.7gb file. However it appears that the solution was to delete all the library and styles files and bite the bullet and download and install the Resource Central Library. So for anyone reading that method works and gives you all the menus, templates and buttons etc for Encore CS6.

     
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  • Stan Jones
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    12. Stan Jones,
    Jun 23, 2012 6:33 PM   in reply to ollyhallam
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    bite the bullet and download and install the Resource Central Library.

     

    I'm glad this worked for you. Congrats!

     
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  • EditCat
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    13. EditCat,
    Aug 30, 2012 11:51 AM   in reply to Stan Jones
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    Hmmm...took a while but my library items are finally uploaded in Encore. You'd think Adobe would make a tutorial or something to make this easier. What a hassle. Very disappointed with Adobe for making this so confusing. This is an expensive product so it should be customer friendly to download.

    Adobe: beware.

    When a great company forgets it's founding philosopy and principles that made it great, it falls apart.

     
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  • Jeider Moraes Damm
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    14. Jeider Moraes Damm,
    Nov 15, 2012 3:09 PM   in reply to ollyhallam
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    I've just renamed all the files that had that "loc" in extension and removed it. All "psdloc", "emloc" and "m2vloc" are now "psd", "em" and "m2v". The folders involved are Lybrary and Styles. Now everything appears as content in my Encore.

     
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  • Stan Jones
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    15. Stan Jones,
    Nov 15, 2012 3:40 PM   in reply to Jeider Moraes Damm
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    I don't believe that the renaming is necessary, but some users get that to work.

     
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  • Jeider Moraes Damm
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    16. Jeider Moraes Damm,
    Nov 15, 2012 3:47 PM   in reply to Stan Jones
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    It WAS necessary to me. I noticed that by monitoring those folders and got it when Encore was initializing the menus. Some of them where showing up in the Library (i.e. Halloween) then I went into that folder and it was renamed! Then I made it with all the rest and it worked like a charm.

     
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