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Kenny2012
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Missing Formats (.mov, image seq, mpeg, etc) in AME CS6 and CS6.01

Jun 16, 2012 1:51 PM

Tags: #missing #cs6 #quicktime #formats #ame #adobe_media_encoder

AME CS6 even with the update 6.01 is still missing formats such as Quicktime, all of the image sequnce formats(png, jpg, tga, etc), Mpegs the list just goes on.

 

I have CS6 Master collection full installed

Quicktime x

FCP 7 pro with suite

Avid MC6

and all the codecs a proffesional editor would need.

 

I have already re installed CS6 3x (nothing changed so if anyone suggest a re install i will just assume you are stupid and cant read english)

AE and Pr both give me all the formats including, Quicktime, all of the image sequnce formats(png, jpg, tga, etc), Mpegs.

I have checked the contents of AME which has all of the required import and export bundles associated with these formats but the programs still refuses to give them as options.

 

Spending the last few days trying to find a solution and all i can find is typical basic level support from adobe and other sources

Yes adobe my computer is plugged in.

yes adobe MY MAC DOES IN FACT HAVE QUICKTIME.

yes adobe i did spend a hefty chunk of change for a Creative suite that has more issues out the box than i would care to waste my time detailing them all.

 

My questions is Adobe

 

Do you know what is causing this issue?

Do you have a solution to this issue?

     If so is it in the form of an update or at least instructions on how a user can fix your issue?

     update 6.01 is not a solution if you were going to suggest that. ( i have applied this update each time with re install of MC CS6)

 
Replies
  • Currently Being Moderated
    Jun 18, 2012 7:13 PM   in reply to Kenny2012

    See this similar thread...

     

    Not sure this workaround will help in your case, but you may want to try replacing the following file in the AME CS6 package bundle with one from another Mac that doesn't have the problem:

     

    /Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Resources/txt/AddExporterList.txt

     

    If you don't have another Mac system with CS6 installed just  email me and I'll send you a copy from mine.  If this doesn't help we might need to do some spelunking to  track down what's going wrong with your configuration...

     
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  • Currently Being Moderated
    Jun 24, 2012 9:23 AM   in reply to Larry Sullivan

    Hello

    I have exactly the same problem

    I have CS6 Mastercollection with educational license installed on both my laptop and PC

    however they are not mac they are WIN7.

    however my laptop doesn't have this issue but my pc does.

    would this solution work for windows too? if I just grab the file from my laptop to my pc?

     
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  • Currently Being Moderated
    Jun 25, 2012 9:45 PM   in reply to ronkhmps

    Requesting the users who are facing this problem to please  help us by mailing the amt3.log and oobelib.log form your /tmp folder (mac) or %temp% folder (win).

     

    Please mail it to amrita@adobe.com since its difficult to view it on a forum.

     
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