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trouble downloading Flash

Jun 25, 2012 1:59 AM

I have tried to download the new version of Flash unsuccessfully several times. I always receive the finished message ; than the screen saying "You have  successfully installed Flash." When I check my list of programs flash is not there. I followed the installation instructions completely; can you help me ?


Peace, Phil

  • Currently Being Moderated
    Jun 25, 2012 2:04 AM   in reply to philb1105

    What is your operating system, version & edition?


    What is your web browser?



    [topic moved to Flash Player forum]

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  • Currently Being Moderated
    Jun 25, 2012 2:31 AM   in reply to philb1105

    What files do you have in

    • C:\WINDOWS\system32\Macromed\Flash ?
    • C:\WINDOWS\syswow64\Macromed\Flash ?


    In Firefox type  about:addons  in the Address Bar; can you see Shockwave Flash, and is it enabled?


    Can you see any Flash content on the Internet?  If not, what exactly do you see?

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