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CS5: Illustrator freezing on simple tasks

Jun 25, 2012 2:26 AM

Tags: #illustrator #problem #cs5 #error #adobe

Illustrator keeps freezing when applying an effect such as texture-grain to a simple gradient, or even rasterizing a simple black circle. My system is about a 6month old macbook pro with 16gb ram, i7 and AMD Radeon HD 6770M 1024 MB. What could be causing this? It wasn't like this when i first started using the laptop but has started to do it everytime i try and do any of those simple tasks recently.

 

Thanks.

 
Replies
  • Currently Being Moderated
    Jun 25, 2012 5:07 AM   in reply to Luke69

    Go to Help> Updates, to be sure you have installed the latest updates. If that doesn't help, try to delete your preferences- http://www.illustratorhints.com/2010/05/delete-preferences-file/

     
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  • Currently Being Moderated
    Jun 25, 2012 6:20 AM   in reply to Luke69

    You probably need to repair the application. Use the install disks and select custom install. I believe it will ask you if you want to repair the installation, say yes. When the installer is done, do the update.  I have not done this lately and am going by memory, you might want to do a google search before you start, or perhaps somone else has something to add.

    If you want to re-install from scratch, you should do an un-install first.

     
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  • Currently Being Moderated
    Jun 25, 2012 9:08 AM   in reply to Luke69

    As of OSX 10.7.X, the Library folders are now hidden. Do a google search on how to reveal these folders.

     
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