I'm having a problem here! Since I updated Adobe Flash Player 11.3, the audio and video are all choppy when I play Adobe Flash game apps in Facebook! Even when I disabled hardware acceleration, the sound and video are STILL choppy! Even I watch a YouTube video and the sound and video are a bit choppy! There's DEFINITELY some sound issues in Flash Player 11.3! I'm using Firefox 13 in Windows XP SP3. I'm wondering if you have any answers for the sound issues in FP 11.3.
Because this is happening in Firefox, could you do a quick test for me and let me know if it changes the behavior? Temporarily disable your protected mode by following the steps in this FAQ. Make sure to revert your change when done.
One problem, though: I can't open the mms.cfg file, though I tried opening with Firefox and I can't edit it! I need to go back to Flash Player 11.2 again!
Never mind. I opened the mms.cfg fil with Notepad and with Protected Mode off. It STILL does not fix the sound or audio issues! Thanks for trying!
Ok, thank you for trying. Are you seeing this behavior in any other browser (Internet Explorer or Chrome)?
Can you open a new bug report on this at bugbase.adobe.com? Please include a copy of your dxdiag report, a specific URL that causes this to happen, and a link to this thread. Finally, if you would, please post back with the bug's URL or number so that others affected can add their comments and votes.
Well, I don't know, because I haven't used Internet Explorer 8 in a long time, since it is open to viruses. And BTW, I had to uninstall Flash Player 11.3 for both IE8 and Firefox 13 and reinstall the previous version only in FF13, and the sound is back to normal in the previous Flash Player version, since it was messed up in FP 11.3. I am not upgrading to Flash Player 11.3 again until you fix the sound issues by the next Flash Player update. Thanks for helping me, though.
Well, I did as you said. I reported a bug for this sound issue in the link shown here: https://bugbase.adobe.com/index.cfm?event=bug&id=3210147 Hopefully someone will see this problem and fix it.
Have you made any progress on this issue? I have also been experiencing choppy sound since the upgrade a couple of days ago - both on Firefox (which happens a lot after a Flash upgrade) and Chrome (!!) Using html5 fixes non-ad supported YouTube videos - but need to watch Vimeo videos for my research and they are also affected by this flash bug.
Nothing new to report yet. I just pinged the Video/Audio team so hopefully I'll know more soon. In the meantime, you might want to revert back to a previous version of Flash Player.
Same problems with occasional choppy sound with Flash Player 11.3. Using IE 8 on Windows XP (SP-3) all updates are installed. For example, if I play Word Spell at GameScene.com, their is some static noise when the mouse button is pressed to make the words. I have included the link to the site so you can see for yourself, if you have a Windows XP (SP-3) machine. An uninstall and reinstall of Flash Player 11.3 did not solve the problem. The issue is very noticeable, like an occasional sound of static. Here is the Word Spell game so you guys can see for yourself:
I hope this helps with the bug.
The uninstall of 11.3 and reinstall of 10.3 worked for me. The problem was consistant on both IE8 and Chrome (youtube). Playing a cd in windows media player worked fine which is how i knew it wasn't a speaker/driver issue with my sound system.
Good luck witht the hunt.
I am so glad that I am not the only one. Ever since I installed 11.3, the sound has (on somethings) been choppy. I have tried 11.3 on IE9, Chrome and Firefox13 and the sound is choppy in all of them. I have tried the Adobe solutions and they did not help. I have Windows Starter if that matters.
I want to switch to an earlier version. There are several versions of 10.3. Which one did you use?
Over here at MOG we're seeing issues with audio skipping and distortion for our users who have recently upgraded to Flash Player 11.3. When we have them downgrade to 10.3 the problems go away. After some debugging it seems that the issues arrise when the stream buffer has fluctuations, but not empty (possibly goes below some threshold). This is a big deal for our service and we're going to be instructing users to downgrade until the issue is fixed. Let us know how we can help get this resolved ASAP.
I should also say that we're seeing this issue manifest in Chrome, Firefox and Safari. Haven't tested IE yet, but we're getting community complaints from this browser.
Thanks, Stephen (Director of Product at MOG).
I've had this issue since updating Flash as well. The problem is very bad in the latest version of Firefox (I made sure the Flash plugin was up to date), and not so bad in Internet Explorer. It seems to have no problem in Chrome or Safari. FYI I am on a PC with Windows XP Sevice Pack 3, all updated.
Specifically, the problem is this. When using a Flash player (audio or video) on any web page, while doing activity in another tab or window on the same browser, the sound or video stutters and chops up. Like, just mousing over links in a webpage will cause the sound to jump and stutter in time with the mouse actions. Really annoying. I reverted to an older Flash version a couple weeks ago and that fixed the issue.
Then today I was prompted to update Adobe Flash. I did so, and the problem returned (I hoped maybe you'd fixed it by now). Guess I will go uninstall Flash and install the older version again. sigh...
I just installed flash 11.3.300.262 in Firefox 13.0.1 on Windows xp sp3. I had hoped that this release would fix the issue, but it did not, I have tried disabling hardware acceleration, to no avail. Since installing the latest Flash version, I have experienced the problem in Firefox, which is my preferred browser and also in the current version of Chrome. IE, my least favored browser is seemingly immune to the problem, so when I need to watch or listen to streaming flash video or audio, I start IE.
Will I have to keep doing this forever, or will it be fixed for Firefox? I have not taken the step of uninstalling Flash 11 and reverting to Flash 10, and I am reluctant to do so for a variety of reasons. If I do so, I will have to disable future automatic updates and somehow evaluate each new release without installing it, to find out if it fixes the problem. If I know it will be weeks or months before it is fixed , I'll downgrade, but if it might be fixed this week, I'll make do with IE. Is there any estimate on when and whether it will be fixed?
I believe I am also seeing the same problems on my Ubuntu Linux laptop with the most recent versions of Firefox and Flash, but I need to do some more tests.
I appreciate the input from the representative of MOG above, since his input is weighty and Adobe and Mozilla may fell compelled to act on it in a timely fashion.
I want to switch to an earlier version. There are several versions of 10.3. Which one did you use?
I recommend to revert to 22.214.171.124; download it from http://forums.adobe.com/message/4506372#4506372; see the instructions on the top of that topic.
I was having the exact same "Choppy Audio" problem in Firefox 13.0.1, windows xp sp3, using Flash 11.3 plugin.
Problem completely fixed. I uninstalled Flash plugin 11.3 and re-installed Flash 10.3. NO more CHOPPY AUDIO! Finally.
I had checked Drivers, DMA, everything else didn't work. Root cause seems to be some issue with Flash 11.3.
Hope this saves someone else some time and headaches.
Here's a post that contains the latest news on audio problems in 11.3: Flash Player 11.3 Audio Update
For rolling back to a previous version, please see this FAQ: How do I revert to a previous version of Flash Player? (Updated)
I used "IZArc", a type of zip software that unzips alot of different file formats. Install it, right click on .rar file, choose "extract here". I looked through the folders unzipped (not the "debug" folder) and clicked on the "flashplayer10_3r183_18_win" file that is listed by file type as "Windows Installer Package". It has a little icon of a little computer with a little cd disk.
Hope that helps.
Ever since i upgraded to 11.3 i had nothing but trouble with you tube vids and also playing zynga poker through facebook...using firefox....does not occur in ie8.......choppy sound and vids!!!!
reverted back to..10.3.183.20 version....
Hope this solves your problem..
I love that these scum at Sadobe, knowing full well 11.3 isn't even close to an adequate pre-beta release, working sluggishly as hell on exactly ALL browsers in 100% of the cases, either not working at all, using up over 1GB of ressources for minimal content or simply overtaking two or three CPU cores if available, send people like this on a multiple step wild goose chase to try to hope and maybe get their excrement staggering into functionality on a poor unsuspecting user's computer.
Their external EXE idea may have been a good IDEA... but it has been executed as if it were done in the middle of a Sadobe drinking binge starting at the top. It's essentially rendered 11.3 completely unusable on all browsers at one hundred percent. I regularly use "the Mainstream Trio" (IE, FF, Chrome) and 11.3 is not a final product in any way and does not even get a 6/10 grade in ANY of those browsers.
What's really sad is as you see above, you have to SQUEEZE and BEG the instructions to revert to a better (older) version. It's like they take it personally that their complete trash doesn't work on your computer. That or they simply don't give two craps anymore. I am thinking giving a crap is no longer a company policy at Sadobe. It's very plausible.
Sadobe, you suck. Not to mention your website works as badly as your software. It's nice to see you keep the mediocrity up. This way we can see you coming from far and avoid you.
Solution for avoiding 11.3...
-If you have an older version, turn the updates off... Sadobe are such turds they WILL enforce an auto-update "upgrading" you to a version that does not work. They do not care.
-If you unfortunately have 11.3, go here: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html Uninstall the 11.3 excrement and install 10.3 - it is the most acceptable and current version. If Facebook requests you update Flash while you have this version DON'T - for some Reason Facebook are enforcing 11.3 for no reason at all. Anyway most of the time the video on FB is actually a YouTube clip that you can load directly on YouTube via link - 11.3 will not be required by YouTube.
-Tell Sadobe what you think. Even if you're pissed off. They have to know people don't take kindly to be thrown into an involuntary beta testing program without being compensanted. Sadobe are scum for this and we must let them know.
Bottom line... 11.3 does not work, period. If it appears to work (IE, Chrome) then check your system ressources while this gem-shaped pile of excrement runs: you'll see your RAM & CPU being hijacked in realtime by this vile health hazard of a plugin.
OMG I just googled this problem I'm having with FF but not Safari and tried what you recommend above...Flash was v 11.4 and now I'm on 10.3 and do not see ANY of the choppiness I had with 11.4... WTF!!
Is there any way of knowing if the problem of stuttering sound in 11.3 has been fixed in a higher version? I can't be uninstalling and reinstalling Fash over and over. Is there a way to get Adobe to notify us of a successful fix? The problem happens on about 2/3 of the Windows XP and Windows 7 machines I routinely use. On some of them I don't have administrative privileges and can't install/uninstall. 10.3 works fine on all the machines I have tried it on, but now PBS videos are requiring a minimaum level of Flash 11.3 so I can't watch their videos at home. The radio staion where I work has a flash player on its webpage, and that doesn't work in Flash 11.3 or later either. PLEASE somebody fix this!
I've tried all these suggestons but no avail. But here's some information:
List of machines I have tested:-
Windows xp media centre (wired) flash 11.4
vaio laptop (Wired) flash 11.4
Android phone (wireless)
Netbook (wreless) flasj 11.4
It's only the old XP media machine with sp3 with choppy sound problem . Problem is only streaming replay from internet (iPlayer, IE and Firefox). It worked fine until 2 weeks ago' Video still plays over local network as well as ever.
All other machines pass video and audio smoothly and all work on up to date flash.
Other video and local files play smoothly. I downloaded A you tube viedeo that would not play properly when streamed from youtube then embedded it in a web page from my local hard drive and it worked fiine.
hope that helps
I solved my sound stammer, which affected only streaming like youtubr and Iplayer and did not affect media players from local files. It was a "hi-face" digital spdif usb dongle that had been altered (I didn't do it but it was straight after a Microsoft update) there's a mixer setting that was on when it should have been off. Problem disappeared and was obviously linked to this but I don't understand how. Meddle-soft also took it upon themselves to change all my audio file associations back to their media player, for which I;m eternally ungrateful.
des this help?
I uninstalled the 11.3, and downloaded 10.1.102.64. But, when trying to listen to cattle auctions, ect, it says I still need a plug in. When I click to upgrade plug in, it wants to install the 11.3. Where can I find the plug ins for the earlier 10.1 versions? Appreciate any help,
@jim1_ks - What OS and browser are you using? If this is a Windows XP or higher system (or Mac 10.6+ system) is there a reason you'd prefer not to use our 11.5 release? Regardless, if possible, try using our 10.3 release for the latest security updates if you need an older build.
Guess I need to clarify, wife was ready to leave for dinner so I hastedly posted that message earlier. :-) Since I had upgraded to 11.3, my online cattle auction audio, has been choppy and not able to listen. Funny, thing, if I open or click on another tab, with the cattle auction on the previous tab, I can hear the auction fine. But, if I want to watch the auction and click back on the cattle auction tab, I have video, but the intermittant and choppy audio. I have tried to uninstall the 11.3, and reinstall the earlier 10.1 version, which I think I did successfully, but these pages still say I need to upgrade my plug ins, When I click to upgrade the plugins, it wants me to download the 11.3, so I cancel, and do nothing. This is with Windows XP, and I have the same problems in Firefox and/or IE.
Why does f errarab rainp an keep repeating the same stupid message every single day:
" As of October 1, 2012, I will no longer be checking this Yahoo email account.
If you wish to contact me, please do so at my new email address:
enantiodromia23 Re: Sound and video are choppy since installing Flash Player 11.3 gmail Re: Sound and video are choppy since installing Flash Player 11.3 com
Ferrara Brain Pan"
I want to ignore Ferrara Brain Pan or unsubscribe from this thread, but I can't log into the forums because of the stupid message that says, "We're sorry, the site area you've requested is unavailable. Please try again later." This stinks! When will the login problems at the Adobe Forums be fixed?! :'(
@jim1_ks - Ah ok. Instead of using 10.1, I'd recommend going with 10.3 as it'll be better supported and also has our latest security updates.
@angeldeb82 - Understood. I've asked our admin to remove Ferrara Brain Pan's subscription from this thread.
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