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An internal error has occurred: assertion failed!

Mar 11, 2012 5:46 PM

Error occures on file export. I have reinstalled LR4, Repaired disk pernissions, trashed P files, checked ignore ownership on destination volume. Nothing seems to help. Export works fine from LR3.

If anyone has any ideas please share.

 

System:

Mac OS X 10.7.3

2x2.8  GHz Quad-Core

16GB Ram

LR4

 

Thanks- Jackie

 
Replies
  • Currently Being Moderated
    Mar 19, 2012 12:49 PM   in reply to shuboxII

    I have the same error not jut the defaullt Adobe exports but all third party software aswell

     
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  • Currently Being Moderated
    Mar 29, 2012 2:15 PM   in reply to HodgeS1961

    I also get this error when exporting images using LR4  & the 500px plugin.

     

    Using macbook pro & snow leopard.

     
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  • Currently Being Moderated
    Mar 29, 2012 2:18 PM   in reply to AJCameron

    Try the Lr4.1RC available from Adobe Labs throught the Announcment at the top of the forum.

     
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  • Currently Being Moderated
    Jun 19, 2012 6:12 AM   in reply to shuboxII

    I've just upgraded from 3.6 straight to 4.1 and I can't export any images at this point - I am getting this error.  Running OS X 10.6.8 on a Mac Pro.

     

    I have searched here and haven't found anything.  Are there any solutions or workarounds evident?

     
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  • Victoria Bampton
    5,302 posts
    Apr 1, 2008
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    Jun 19, 2012 6:19 AM   in reply to eggzentrick

    Double check that the After Export pop-up at the bottom of the dialog isn't blank.

     
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  • Currently Being Moderated
    Jun 19, 2012 6:48 AM   in reply to Victoria Bampton

    Thank you for your prompt response Victoria.    That popup was set to "Do Nothing" but I found the problem:

     

    I kept checking similar questions after I posted and found someone who'd had the same trouble but only on one user account.  This reminded me that Lr had done odd things with permissions on Presets folders in the past which had prevented me from saving new presets.

     

    The backstory:  When I created the main user account on this machine - by restoring from a TimeMachine backup - it somehow gave me a short name with a space in it.  No idea how, but it hasn't caused me any problems in 4 years - except with Lightroom!  Lr sets the ownership on all its folders to the first word of my short user name, which is not me as far as the system is concerned so I don't get RW access.

     

    The solution in this case was to make myself the owner of, and give myself RW access to, the folder ~/Library/Application Support/Adobe/Lightroom/ and everything in it.

     

    I guess Lr does not expect a short name with a space in it, which should be a reasonable assumption given that I don't think you can create them in the OS X gui, and fails to deal with it when it finds one by only parsing the first word.

     
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  • Victoria Bampton
    5,302 posts
    Apr 1, 2008
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    Jun 19, 2012 6:49 AM   in reply to eggzentrick

    Nice bit of detective work!  Thanks for posting back the solution.

     
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  • Currently Being Moderated
    Jun 19, 2012 10:05 AM   in reply to eggzentrick

    Thanks eggzentrick - it worked! you should send this to Adobe. They had no clue! You are now in my will !!!

     
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  • Currently Being Moderated
    Jun 19, 2012 4:40 PM   in reply to aelightsong

    Haha!  I'd better send you my address then.    Glad it solved your problem!

     
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  • Currently Being Moderated
    Jun 24, 2012 7:46 AM   in reply to eggzentrick

    Thank you so much. Is it possible to get the full path to that folder. I'm on win XP and for the life of me I cannot find it. I appreciate your posting your solution to this frustrating challenge.

     
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  • Currently Being Moderated
    Jun 24, 2012 7:57 PM   in reply to wardacameron

    I would be more than happy to share it with you but I actually have no idea where this folder would be under XP, as I have no experience of Lr in Windows.  Hopefully somebody else will be able to provide this information.

     
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  • Victoria Bampton
    5,302 posts
    Apr 1, 2008
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    Jun 25, 2012 1:22 PM   in reply to eggzentrick

    The equivalent folder on XP is C: \ Documents and Settings \ [your username] \ Application Data \ Adobe \ Lightroom \

     
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  • Currently Being Moderated
    Jul 25, 2012 12:58 PM   in reply to shuboxII

    I too had this every time I started lightroom:

    "An internal error has occurred: assertion failed!"

     

    As soon as I diabled the only plugin I had installed, it stopped happening.

     

    I couldn't  find the folder on my MAC :"~/Library/Application Support/Adobe/Lightroom/ "

     

    There is no adobe folder? *ugh* I found the Application Support folder......

     
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  • Currently Being Moderated
    Dec 20, 2012 9:32 AM   in reply to eggzentrick

    one way to change ownership is to fire up a Terminal and do this:

     

    sudo chown -R your_username:staff ~/Library/Application Support/Adobe/Lightroom/

     
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