Skip navigation
MovieDirectorKatey
MovieDirectorKatey
Currently Being Moderated

I have adobe premiere elements 10 and I am having some problems with it please help

Jun 25, 2012 12:58 PM

So here are the problems I'm having with Adobe Premiere Elements 10:

1. Transitions will not load. The word loading pops up and it won't come up.

2. The videos won't play smoothly. When I press play it skipps in a way it won't play smooth which makes it really hard to edit.

3. Keeps closing out on me. It will have a thing that pops up that says "Adobe premiere elements has stopped working and closes out of the program. It does it constantly.

 

Please help me I don't know what is wrong with it.

1112 Views   4 Replies   Latest reply: mgoldBA, Oct 21, 2012 8:55 AM
 
Replies
  • Bill Hunt
    Currently Being Moderated
    1. Bill Hunt,
    Jun 25, 2012 1:15 PM   in reply to MovieDirectorKatey
    Report

    The first two issues sound like a video driver problem.

     

    What is the make/model of your video card/chip?

    What is the installed video driver number and date?

     

    For the last issue, it could be many things, including the video driver. I'd look over this ARTICLE, and if there is nothing in the first part, then move on to tuning up the OS an computer in the second part. That would probably be a good time to post the full specs. of your computer, and also both your Project and Source footage. Finally, part three covers many troubleshooting tips, and furnishes many links.

     

    Good luck,

     

    Hunt

     
    |
    Mark as:
  • John T Smith
    Currently Being Moderated
    2. John T Smith,
    Jun 25, 2012 1:26 PM   in reply to MovieDirectorKatey
    Report

    >videos won't play smoothly

     

    Lots more details needed... read below and supply information

     

    http://forums.adobe.com/message/4200840

     
    |
    Mark as:
  • MovieDirectorKatey
    Currently Being Moderated
    3. MovieDirectorKatey,
    Jul 4, 2012 2:07 PM   in reply to John T Smith
    Report

    I got it all figured out. Everything is fixed.

     
    |
    Mark as:
  • mgoldBA
    Currently Being Moderated
    4. mgoldBA,
    Oct 21, 2012 8:55 AM   in reply to MovieDirectorKatey
    Report

    katey, I have the same problem (transitions not loading)... how did you fixed that?

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points