Skip navigation
SKanaba
SKanaba Calculating status...
Currently Being Moderated

Aspect ratio issue

Jun 25, 2012 11:35 AM

Tags: #flash #dreamweaver #issues #player #cs6 #ratio #aspect #11.3

Hi, I have had this issue for several months and cannot get an answer...It started out when I downloaded Flash player 11.2. All the videos that we have posted on our client's websites are "squished" horizontally. Adobe said that it was a known issue when viewing Dreamweaver generated flash player code (from DW CS3) in IE8, and Chrome. Firefox is ok.  Adobe asked us to remove the "no script" portion of the code, as it was outdated and to try Flash player 11.3....which we did. It still does not work. We downloaded DW CS6 and tried to use the code generated from this latest version of DW....and we are still experiencing the same issue. DOES ANYONE KNOW ABOUT THIS ISSUE AND WHAT TO DO? Thank you, Steve K.

576 Views   6 Replies   Latest reply: Nancy O., Jun 25, 2012 4:23 PM
 
Replies
  • SnakEyez02
    Currently Being Moderated
    1. SnakEyez02,
    Jun 25, 2012 11:47 AM   in reply to SKanaba
    Report

    Can we see a link to an example page?  How are the videos being encoded?

     

    Typically the response you will find here is to use a 3rd party alternative like Pickle Player ( http://www.pickleplayer.com/ ) which embeds HTML5 video with a Flash fallback.  But I can take a look to see what's going on.

     
    |
    Mark as:
  • Nancy O.
    Currently Being Moderated
    2. Nancy O.,
    Jun 25, 2012 12:02 PM   in reply to SKanaba
    Report

    Aspect ratio problems are usually caused  when the output file size doesn't match proportions of the native file (i.e. a letterbox video saved as 320X240).

     

    Honestly, I stopped using Flash media when Steve Jobs announced Apple iOS devices would not support it.  If you're struggling with this, now might be an opportune time to convert your FLVs to MP4s and use an HTML5 video player that IS supported by PCs, Macs, iOS and Androids.

    http://www.pickleplayer.com/

     

     

    Nancy O.

    Alt-Web Design & Publishing

    Web | Graphics | Print | Media  Specialists 

    http://alt-web.com/

     
    |
    Mark as:
  • SKanaba
    Currently Being Moderated
    3. SKanaba,
    Jun 25, 2012 3:54 PM   in reply to SnakEyez02
    Report

    Thanks, one of the pages with the issue is:

    http://www.psaplanning.com/OurFolio_RecogAPAvid.html 

    I downloaded pickle and find that it doesn't work in IE8...is that to be expected?

    Steve K.

     
    |
    Mark as:
  • SKanaba
    Currently Being Moderated
    4. SKanaba,
    Jun 25, 2012 3:55 PM   in reply to Nancy O.
    Report

    Hi Nancy, Thanks for the feedback; much appreciated. We downloaded pickle and will be working with it over the next few hours...in the meantime, we find that the sample video(s) from pickle don't play in IE8...is that to be expected? If you are interested in the issue we were experiencing on ALL of the videos that we've posted, here is one link:

    http://www.psaplanning.com/OurFolio_RecogAPAvid.html

    Thanks again, Steve K.

     
    |
    Mark as:
  • John Waller
    Currently Being Moderated
    5. John Waller,
    Jun 25, 2012 3:59 PM   in reply to SKanaba
    Report

    SKanaba wrote:

     

    in the meantime, we find that the sample video(s) from pickle don't play in IE8...is that to be expected?

    They all work fine here in Win XP/IE8.

     
    |
    Mark as:
  • Nancy O.
    Currently Being Moderated
    6. Nancy O.,
    Jun 25, 2012 4:23 PM   in reply to John Waller
    Report

    in the meantime, we find that the sample video(s) from pickle don't play in IE8...is that to be expected?

    No. 

     

    Pickle player works for me in IE7, 8 & 9 (standards mode) and current Chrome, Firefox, Opera & Safari...  Are you running IE in compatibility mode instead of standards mode?

     

     

    Nancy O.


     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points