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Tudor Applen Calculating status...

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Deactivate CS6 - admin account = true (Mac)

Jun 25, 2012 11:10 AM

Tags: #error #osx #premium #production #creative #uninstall #cs6

I just bought a new Mac Pro Desktop to run CS6 faster. I already have one installation on my laptop, so I need to deactive the old desktop (I believe limit on CS installs = 2).

When I try, I get an error that says I need to "run application in admin mode and deactivate." Problem is: I am running this account in admin mode!

Thoughts?

Thanks!

Tudor

2300 Views 4 Replies Latest reply: JulesN, Dec 17, 2012 3:35 PM

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1. Manish-Sharma,

Jun 25, 2012 4:26 PM in reply to Tudor Applen

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Which application exactly and which vrsion of the Mac OS ?

Please share the screen shot of the error to better understand the concern?

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2. Tudor Applen,

Jun 25, 2012 6:02 PM in reply to Manish-Sharma

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After Effects CS6 on Lion 10.7.4

Thanks

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3. Manish-Sharma,

Jun 25, 2012 6:33 PM in reply to Tudor Applen

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Enable root user account and then check.

Follow the link to know the step for enabling the root user account :- http://support.apple.com/kb/ht1528

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4. JulesN,

Dec 17, 2012 3:35 PM in reply to Tudor Applen

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Hey Tudor Applen,

Did you ever get this resolved? If so, could you post what you did to resolve it? I have worked on this for 2 days now. I can't get mine to deactivate even with switching to using the "root user".

Thanks in advance!
Jules

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