Adobe Community: Flash Player issues on Speedtest.net

Currently Being Moderated

Flash Player issues on Speedtest.net

Jun 22, 2012 6:43 PM

I have the same problem. http://speedtest.net/ (that is using Flash to check the connection speed) demonstrates the problem very well:

http://screencast.com/t/lEoL0wKwPPS

The problem is occuring to me since uprading to Firefox 13 and Flash 11.3.300. IE and Chrome have the same version of Flash on my machine but are not affected. I switched even to Chrome now because sites like YouTube are not usable anymore in Firefox.

Workarounds:

I tried uninstalling 11.3.300 and reinstalling - didn't work

I turned off the RealPlayer setting - didn't work

I turned off my virus real time protection (F-Secure) - didn't work

11064 Views 23 Replies Latest reply: duhmez, Jun 25, 2012 8:58 PM

Branched from an earlier discussion.

Replies

Currently Being Moderated

1. Jeromie Clark,

Jun 20, 2012 1:25 PM in reply to megaDee

Report

I just want to make sure we're communicating clearly. Are you experiencing a crash on speedtest.net?

If so, try disabling hardware acceleration. The video troubleshooting guide below has instructions on how to do that -- you can skip the other stuff.
http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If the issue is around throughput, I'd like to branch this to a discussion dedicated to that issue.

|
Mark as:
Currently Being Moderated

2. carlcarlcral,

Jun 20, 2012 2:21 PM in reply to Jeromie Clark

Report

Thank you for the post showing us how to downgrade to 11.2. It was helpful.

Regarding hardware acceleration, I recall I had it disabled previous to the 11.3 update, but Flash kept crashing for me nonetheless once I updated, so it wasn't the problem in my case at least.

|
Mark as:
Currently Being Moderated

3. omatrisha,

Jun 21, 2012 5:35 AM in reply to carlcarlcral

Report

I uninstalled 11.3 and installed 11.2, and now I'm not having any problems at all. Maybe I'll upgrade later, if I happen to see that the bugs are fixed. I'm not tech-savvy enough to do a lot of these repairs or whatever it is y'all are talking about, but I can uninstall and install programs. I know I'm hopeless; no need to remind me.

omatrisha

|
Mark as:
8,779 posts
May 4, 2010

Currently Being Moderated

4. Chris Campbell,

Jun 21, 2012 11:02 AM in reply to omatrisha

Report

For users continuing to run into stability problems with Firefox, we've just released a new version of Windows Flash Player for Mozilla Firefox, Netscape, Opera and other browsers. Please give it a try and let us know how it works for you.
6/21/2012 - Windows Flash Player Update

Download here: http://get.adobe.com/flashplayer

|
Mark as:
Currently Being Moderated

5. timcurtin,

Jun 21, 2012 11:39 AM in reply to Chris Campbell

Report

just installed it, same old problem

|
Mark as:
Currently Being Moderated

6. afcarr77,

Jun 21, 2012 2:33 PM in reply to megaDee

Report

megadee,

I tested out the Flash app at the Speedetest.net site and didn't experience any problems.

The only thing I noticed is that their bandwith test application seems to demand more memory than your usual flash app.

|
Mark as:
Currently Being Moderated

7. megaDee,

Jun 21, 2012 3:00 PM in reply to afcarr77

Report

I even de-installed RealPlayer now and it keeps occuring. Will try the hotfix update from comment #58.

Update: Hotfix didn't help.

|
Mark as:
Currently Being Moderated

8. Jeromie Clark,

Jun 21, 2012 3:08 PM in reply to megaDee

Report

megaDee, can you go to about:crashes in Firefox, and give me links to the crashes that you're observing?

Also, is there a set of steps that you're using that consistently reproduces this issue?

|
Mark as:
Currently Being Moderated

9. megaDee,

Jun 21, 2012 3:15 PM in reply to Jeromie Clark

Report

Well, it's not crashing in a way that it would send a report. The browser is just not responsive anymore.

The step I always try is running http://speedtest.net/. Firefox shows me ~ 1 Mbit connection speed and Chrome and IE show ~ 7 Mbit (the real speed of my connection). I disabled the protected mode now and it "fixed" the problem.

|
Mark as:
Currently Being Moderated

10. afcarr77,

Jun 21, 2012 3:22 PM in reply to megaDee

Report

If all else fails, uninstall 11.3 all together and reinstall 11.2 via the steps mentioned in that post #38.

Also check your Firefox add ons installed and make sure certain browser plug ins aren't sitting active in the browser (disable the stuff you don't use).

If you have time, check this out as well:

http://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-f ix-problems

http://support.mozilla.org/en-US/kb/fix-problems-realplayer-add-ons

|
Mark as:
Currently Being Moderated

11. Jeromie Clark,

Jun 21, 2012 4:00 PM in reply to megaDee

Report

Thanks for sticking with this, we appreciate the feedback.

We *are* tracking a couple hangs that aren't fixed by the patch in 262, but the seem to be very intermittent, which makes them really hard to debug.

Can you double check in about:crashes and make sure that nothing is logged? Firefox does log hangs where it can.

It would be interesting to know if disabling hardware acceleration in Firefox helps:
Tools > Options > Advanced > General > Browsing
Un-check "Use hardware acceleration where available".

Also, is there anything else that might be helpful in reproducing this? I ran speedtest.net about 25 times in a row yesterday trying to collect some data on the performance issue that was also noticed there, and didn't encounter a crash. Are you using lots of tabs/multiple windows, multiple monitors, etc?

The output of dxdiag (Start > Run > dxdiag) would give us some good information about what video card and drivers you have. I'd also like to know what OS, version and service pack you're running, and how much RAM you have.

|
Mark as:
Currently Being Moderated

12. duhmez,

Jun 21, 2012 4:08 PM in reply to Jeromie Clark

Report

DXDiag

|
Mark as:
Currently Being Moderated

13. megaDee,

Jun 21, 2012 4:42 PM in reply to Jeromie Clark

Report

when i enter about:crashes it's empty

tired disabling hardware acceleration but didn't help

dxdiag:

------------------
System Information
------------------
Time of this report: 6/22/2012, 01:39:48
       Machine name: PIOTR-PC
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: German (Regional Setting: German)
System Manufacturer: To Be Filled By O.E.M.
       System Model: To Be Filled By O.E.M.
               BIOS: Default System BIOS
          Processor: AMD Phenom(tm) II X4 920 Processor (4 CPUs), ~2.8GHz
             Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
          Page File: 2375MB used, 5814MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 6800 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6738)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_03B01043&REV_00
     Display Memory: 2804 MB
   Dedicated Memory: 1012 MB
      Shared Memory: 1791 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: PnP-Monitor (Standard)
      Monitor Model: Acer GR235H
         Monitor Id: ACR025A
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HDMI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,ati umd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdv a,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1132 (English)
     Driver Version: 8.980.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
Driver Attributes: Final Retail
   Driver Date/Size: 5/23/2012 04:06:46, 1090560 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2478-11CF-9F77-BA23BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x6738
          SubSys ID: 0x03B01043
        Revision ID: 0x0000
Driver Strong Name: oem71.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.980.0.0:pci\ven_1002&dev_ 6738
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Lautsprecher (High Definition Audio-Gerät)
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_18490890&REV_1001
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (German)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 11/20/2010 12:44:23, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digitalaudio (S/PDIF) (High Definition Audio-Gerät)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_18490890&REV_1001
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (German)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 11/20/2010 12:44:23, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: AMD HDMI Output (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: AtihdW76.sys
         Driver Version: 7.12.0000.7706 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 2/23/2012 14:32:04, 95760 bytes
            Other Files:
        Driver Provider: Advanced Micro Devices
         HW Accel Level: Basic
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Mikrofon (High Definition Audio-Gerät)
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (German)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 12:44:23, 350208 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
      Device Name: Maus
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Tastatur
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Controller (XBOX 360 For Windows)
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x028E
        FF Driver: n/a

      Device Name: USB Human Interface Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x062A, 0x0201
        FF Driver: n/a

      Device Name: USB Human Interface Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x062A, 0x0201
        FF Driver: n/a

      Device Name: USB Human Interface Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x062A, 0x0201
        FF Driver: n/a

      Device Name: USB Human Interface Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x062A, 0x0201
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-Root-Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub
|
+-+ USB-Eingabegerät
| | Vendor/Product ID: 0x04D9, 0x1135
| | Location: Port_#0003.Hub_#0001
| | Matching Device ID: generic_hid_device
| | Lower Filters: , idUsb, ss_03&SubClass_01&Prot_02, USB\Class_03&SubClass_01, USB\Class_03
| | Service: HidUsb
| |
| +-+ HID-konforme Maus
| | | Vendor/Product ID: 0x04D9, 0x1135
| | | Matching Device ID: hid_device_system_mouse
| | | Service: mouhid

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID-Tastatur
| Vendor/Product ID: 0x062A, 0x0201
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminalserver-Tastaturtreiber
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-konforme Maus
| Vendor/Product ID: 0x062A, 0x0201
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminalserver-Maustreiber
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
Free Space: 80.2 GB
Total Space: 157.1 GB
File System: NTFS
      Model: ExcelStor Technology J8160S ATA Device

      Drive: D:
Free Space: 172.8 GB
Total Space: 684.4 GB
File System: NTFS
      Model: SAMSUNG HD103SI ATA Device

      Drive: G:
Free Space: 51.7 GB
Total Space: 91.9 GB
File System: NTFS
      Model: SAMSUNG HD103SI ATA Device

      Drive: H:
Free Space: 81.7 GB
Total Space: 92.6 GB
File System: NTFS
      Model: SAMSUNG HD103SI ATA Device

      Drive: J:
Free Space: 9.2 GB
Total Space: 30.5 GB
File System: NTFS
      Model: TS32GSSD25S-M ATA Device

      Drive: F:
      Model: IDE DVD-ROM 16X ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (German), , 0 bytes

      Drive: I:
      Model: DTSOFT Virtual CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (German), , 0 bytes

      Drive: E:
      Model: HL-DT-ST DVDRRW GWA-4166B ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (German), , 0 bytes

--------------
System Devices
--------------
     Name: PCI Standard-Host-CPU-Brücke
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
   Driver: n/a

     Name: Standard OpenHCD USB-Hostcontroller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_43981849&REV_00\3&267A616A&0&99
   Driver: n/a

     Name: ATI E/A-Kommunikationsprozessor-PCI-Buscontroller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
   Driver: n/a

     Name: PCI Standard-PCI-zu-PCI-Brücke
Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_96001849&REV_00\3&267A616A&0&50
   Driver: n/a

     Name: High Definition Audio-Controller
Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_AA881043&REV_00\4&E8F8674&0&0110
   Driver: n/a

     Name: Standard OpenHCD USB-Hostcontroller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_43981849&REV_00\3&267A616A&0&91
   Driver: n/a

     Name: High Definition Audio-Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_08901849&REV_00\3&267A616A&0&A2
   Driver: n/a

     Name: PCI Standard-PCI-zu-PCI-Brücke
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_96001849&REV_00\3&267A616A&0&10
   Driver: n/a

     Name: Standard OpenHCD USB-Hostcontroller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971849&REV_00\3&267A616A&0&98
   Driver: n/a

     Name: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_02\4&391222DB&0&0050
   Driver: n/a

     Name: PCI Standard-Host-CPU-Brücke
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_96001849&REV_00\3&267A616A&0&00
   Driver: n/a

     Name: Standard OpenHCD USB-Hostcontroller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_43971849&REV_00\3&267A616A&0&90
   Driver: n/a

     Name: PCI Standard-Host-CPU-Brücke
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
   Driver: n/a

     Name: AMD Radeon HD 6800 Series
Device ID: PCI\VEN_1002&DEV_6738&SUBSYS_03B01043&REV_00\4&E8F8674&0&0010
   Driver: n/a

     Name: Standard PCI-zu-USB erweiterter Hostcontroller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961849&REV_00\3&267A616A&0&9A
   Driver: n/a

     Name: PCI Standard-Host-CPU-Brücke
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
   Driver: n/a

     Name: PCI Standard-ISA-Brücke
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1849&REV_00\3&267A616A&0&A3
   Driver: n/a

     Name: Standard PCI-zu-USB erweiterter Hostcontroller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_43961849&REV_00\3&267A616A&0&92
   Driver: n/a

     Name: PCI Standard-Host-CPU-Brücke
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
   Driver: n/a

     Name: Standard-Zweikanal-PCI-IDE-Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_439C1849&REV_00\3&267A616A&0&A1
   Driver: n/a

     Name: Standard-Zweikanal-PCI-IDE-Controller
Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_43901849&REV_00\3&267A616A&0&88
   Driver: n/a

     Name: PCI Standard-Host-CPU-Brücke
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
   Driver: n/a

     Name: Standard OpenHCD USB-Hostcontroller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_43991849&REV_00\3&267A616A&0&A5
   Driver: n/a

     Name: ATI E/A-Kommunikationsprozessor-SMBus-Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851849&REV_3A\3&267A616A&0&A0
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ATI Media Center Video Encoder,0x00600000,1,1,,
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3964.0000
ATI MPEG Audio Decoder,0x00200000,1,1,,
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3964.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3964.0000
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3964.0000
ATI Ticker,0x00200000,0,1,Ticker.ax,
AVS Media Grabber 4,0x00200000,1,0,AVSMediaGrabber4.ax,1.00.0000.0043
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.31.0000.0000
ATI EZShare Server,0x00200000,1,0,,
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
MPC - RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.05.0003.3611
MONOGRAM AMR Splitter,0x00600000,1,1,mmamr.ax,1.00.0001.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
ATI EZShare Client,0x00200000,0,1,,
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI Time Shift Splitter,0x00600000,1,2,,
ATI Time Shift Reader,0x00600000,0,1,,
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.03.0000.20308
ATI MPEG Video Decoder,0x00400000,1,2,atimpenc.dll,12.03.0000.20308
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
ATI VCR Video Converter,0x00200000,1,1,,
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
AVS Video Out,0x00200000,0,1,AVSVideoOutFilter3.ax,1.00.0000.0248
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
ATI Video Format Converter,0x00200000,1,1,,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
MONOGRAM AMR Decoder,0x00600000,1,1,mmamr.ax,1.00.0001.0000
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
MONOGRAM Musepack Decoder,0x00600000,1,1,mmmpcdec.ax,0.09.0002.0000
Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0096.0014
Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0096.0014
ATI Media Center Audio Encoder,0x00600000,1,1,,
Still Image Capture,0x00200000,1,1,CTStillCapture.ax,1.00.0001.0002
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ATI CC Multiplexer,0x00200000,1,1,,
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.20308
ATI VCR Stream Sink,0x00200000,0,0,,
File Source (Monkey Audio),0x00400000,0,1,MonkeySource.ax,
AMD MJPEG Decoder,0x00800001,1,1,atimpenc.dll,12.03.0000.20308
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
madFlac Decoder,0x00600000,1,1,madFlac.ax,1.10.0000.0000
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
ATI Media Center Multiplexer,0x00400000,2,1,,
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.20308
Haali Video Renderer,0x00200000,1,0,dxr.dll,
MPC - RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.05.0003.3611
File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.03.0000.20308
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
ATI Audio Delay Filter,0x00200000,1,1,,
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.03.0000.20308
Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0096.0014
DirectVobSub,0x00200000,2,1,vsfilter.dll,1.05.0003.3611
MPC - RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.05.0003.3611
DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,1.05.0003.3611
MONOGRAM AMR Encoder,0x00200000,1,1,mmamr.ax,1.00.0001.0000
WAV Dest,0x00000000,0,0,,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
CyberLink Audio Decoder,0x00200000,1,1,CLAud.dll,6.03.0000.3901
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0096.0014
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
ATI CC Splitter Filter,0x00200000,1,1,,
MONOGRAM AMR Mux,0x00600000,1,1,mmamr.ax,1.00.0001.0000
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
DC-Bass Source,0x00400000,0,1,DCBassSource.ax,1.03.0000.0000
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.01.3964.0000
LAV Splitter Source,0x00400001,0,1,LAVSplitter.ax,0.31.0000.0000
ATI Noise Reduction Filter,0x00200000,1,1,,
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
VP7 Decompressor,0x00800000,1,1,vp7dec.ax,7.00.0010.0000
MONOGRAM Musepack Splitter,0x00600000,1,1,mmmpcdmx.ax,0.04.0000.0000
madFlac Source,0x00600000,0,1,madFlac.ax,1.10.0000.0000
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
ATI Audio Pitch Correction Filter,0x00200000,1,1,,
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
WavPack Audio Splitter,0x00600000,1,1,WavPackDSSplitter.ax,1.01.0000.0323
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.01.3964.0000
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.03.0000.20308
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
MPC - RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.05.0003.3611
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
LAV Audio Decoder,0x00400001,1,1,LAVAudio.ax,0.31.0000.0000
Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0096.0014
ATI VCR Stream Source,0x00600000,0,0,,
AC3File,0x00600000,0,1,ac3file.ax,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
ATI FM-On-Demand Filter,0x00200000,1,1,,
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink-Konvertierung,0x00200000,1,1,ksproxy.ax,6.01.7601.175 14

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.01.3964.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec von Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Xfire Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Xvid MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Helix YV12 YUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.03.0000.20308
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
AC-3 ACM Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Mikrofon (High Definition Audio,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
,0x00000000,0,0,,
HD Audio-Aufnahme (gemischt),0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
AMD HD Audio HDMI out #0,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio-Lautsprecher,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio-SPDIF-Ausgabe,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink-Konvertierung,0x00200000,1,1,ksproxy.ax,6.01.7601.175 14

Audio Renderers:
Lautsprecher (High Definition A,0x00200000,1,0,quartz.dll,6.06.7601.17713
AMD HDMI Output (AMD High Defin,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digitalaudio (S/PDIF) (High Def,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: AMD HDMI Output (AMD High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digitalaudio (S/PDIF) (High Definition Audio-Gerät),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Lautsprecher (High Definition Audio-Gerät),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

|
Mark as:
Currently Being Moderated

14. Jeromie Clark,

Jun 22, 2012 6:46 PM in reply to megaDee

Report

So, let me make sure I'm understanding.

You go to speedtest.net. You run the speed test, and the browser becomes unresponsive?

Is there anything else going on that would help me reproduce this? Do you have other sites in other tabs open while you're doing this?

|
Mark as:
Currently Being Moderated

15. duhmez,

Jun 25, 2012 3:39 PM in reply to Jeromie Clark

Report

Speedtest.net totally freezes firefox solid, no othe tabs open. Same with youtube.

|
Mark as:
Currently Being Moderated

16. duhmez,

Jun 25, 2012 3:58 PM in reply to duhmez

Report

I have big news. I really hope you will investigate this, I tracked down the issue and can reproduce it 100% of the time, and I can also make it work, sort of.
My game, "Lineage 2" is the culprit, somehow messing with something you put into flash update. GO TO www.lineage2.com and download the game for free. All you need to do is run the game and wait for the logon box to come up. You don't need to register a player character or even log into game, just lok at the logon screen. Now run firefox and go to ANY flash video page, and firefox will freeze solid.

I am sure what is going on is the anticheat software called "GAME GUARD" is what is the specific mechanism that is getting tangled up here. Game guard is designed to rpevent cheating and botting in a game, but to do so it installed some low level filters and acts like a rootkit/antivirus software. It would be advisable to get in touch with ncsoft who makes lineage 2, and Nprotect who makes game guard and figure this out. When my game is open, I cant use firefox, when my game is closed I can use firefox.

This is a major issue because many multiplayer games these days you game guard technology. Please keep me posted about this, I want my Firefox back.

Addition: I tested with firefox 14 beta, same problem.

|
Mark as:
Currently Being Moderated

17. duhmez,

Jun 25, 2012 4:00 PM in reply to duhmez

Report

And when I say the logon screen, what I mean is click the NClauncher game launch app, click "lineage 2" and click "play game" then the logon screen will pop up and u can then see the freeze for yourself.

|
Mark as:
Currently Being Moderated

18. ZosoAchilles,

Jun 25, 2012 8:51 PM in reply to megaDee

Report

I'm having this problem with YouTube videos, and it seems to happen at least once a year. The problem is definitely with the adobe flash plugin, I have no doubt. Anytime I try to watch a video, firefox completely hangs. I have to bring up the task manager and do an end process on the plugin container to get control back. Seriously, why does this happen literally every year?

|
Mark as:
Currently Being Moderated

19. Jeromie Clark,

Jun 25, 2012 8:59 PM in reply to ZosoAchilles

Report

First, update to Firefox 13.0.1 and Flash Player 11.3.300.262. They both address stability issues. Then, make sure you have the latest available drivers for your video card.

Once you've gotten that out of the way, we want to make sure that we get this issue fixed. The steps below will help narrow down the cause and help us take the shortest path possible to getting a fix for you.

1.) Type "about:crashes" in your address bar, and copy the links for the time period where you encountered the crash.

2.) Please temporarily disable other plugins. Click Firefox > Help > Restart with Add-ons disabled

3.) Try disabling Hardware Acceleration in Flash Player. Details are the Solve Video Problems section, here: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

4.) If the issue persists, please disable Hardware Acceleration in Firefox:
Click the orange Firefox button
Click Options
Under General, uncheck Use hardware acceleration where available

5.) Attach the output of dxdiag.exe

|
Mark as:
Currently Being Moderated

20. duhmez,

Jun 25, 2012 8:58 PM in reply to Jeromie Clark

Report

U can expect anything to crash once per year. I would not stress about it.

|
Mark as:
Currently Being Moderated

21. ZosoAchilles,

Jun 25, 2012 9:13 PM in reply to Jeromie Clark

Report

I've updated firefox and flash to the current versions. I've done step 2 plenty of times: it's the flash plugin. I've done step 3.
I actually just fixed it (probably temporary) by typing "about:config" and changing dom.ipc.plugins.enabled and dom.ipc.plugins.java.enabled manually to true, and dom.ipc.plugins.timeoutSecs to 1. We'll see how long this lasts.

Crash reports, just because:
1. https://crash-stats.mozilla.com/report/index/bp-68ae585c-0da8-4fe8-861 f-cfba62120626
2. https://crash-stats.mozilla.com/report/index/4bd87a8f-18db-429b-abb6-2 e25e2120626
3. https://crash-stats.mozilla.com/report/index/bp-dc1cc9b2-9e3b-4eb2-935 4-beb552120626

|
Mark as:
Currently Being Moderated

22. Jeromie Clark,

Jun 25, 2012 9:26 PM in reply to ZosoAchilles

Report

Okay, that's the main signature I'm tracking in Firefox. Unfortunately it's a generic crash signature that gets logged for a number of different root-causes.

Setting dom.ipc.plugins.timeoutSecs to -1 disables Firefox's hang protection. This may prevent crashes in some instances (the crash logged is a result of Firefox killing the hosting plugin-container.exe process, and the subsequent dirty shutdown), but you'll also encounter more unrecoverable hangs where you'll need to kill off the process tree. Our developers frequently test like this, because the debug version of Flash Player is much slower and artificially triggers the timeout a lot.

Setting dom.ipc.plugins.timeoutSecs to 1 is going to make Firefox's hang protection really aggressive, in that it's going to kill Flash Player after one second of waiting for a response. This is probably going to result in a higher frequency of crashes, but you won't wait around very long in the event that you encounter a real hang. The default is 45 seconds.

I'm really interested in the contents of your dxdiag output, and would be curious to know if disabling Hardware Acceleration in Flash resolves the crashers for you.

|
Mark as:
Currently Being Moderated

23. ZosoAchilles,

Jun 25, 2012 9:35 PM in reply to Jeromie Clark

Report

I would close the plugin-container.exe from task manager. I think setting dom.ipc.plugins.timeoutSecs to -1 is how I took care of this last time, I really wish I didn't have to bypass a feature of firefox to do so. I've already disabled the flash hardware acceleration, on its own it did nothing to remedy the problem. what is this dxdiag?

|
Mark as:

Forum guidelines

Using Flash Player

Flash Player issues on Speedtest.net

Jun 22, 2012 6:43 PM

6/21/2012 - Windows Flash Player Update

More Like This

Bookmarked By (0)