In Illustrator I save files as .PDF to either reopen them in the same software or place into Photoshop. It works always fine, and I haven’t changed anything, but now, some files would not open in either program nor in Acrobat Reader. In Illustrator a menu 'text import options' pops up, when clicking ok, nothing appears but an empty frame; Acrobat says: either not supported file or file is damaged; Photoshop says it’s not a valid file.
Can someone help me? A lot of work seems to be going down the drain… many thanks, Chriggy
You could try this:
What operating system are you using?
Disc corruption has little to do with Illustrator. It's a symptom of a failing or overfull hard drive in most cases. Or perhaps some other hardware issue. Bad RAM can cause corruption as well.
First thing to check is how much free space a hard drive has. If it's less than 20% the total drive size... you need to make room on the drive. That may solve the issue.
Next test would be to alter the RAM configuration by pulling out a stick if possible and testing to see if the issue is still present.
Next test would be to replace the hard drive.
Beyond that you would need to have a repair service look into the issue.