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MichaelFaulkner
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CS6 Update Failure - Error U43M1D204 (new content added to question)

Jun 23, 2012 9:53 AM

Tags: #update_failure

Web and Design Premium install.  I get this error when running an Adobe Application Manager update in any of the products.  Per one tech note  found, I deleted the local profile folder for the logged on admin user where the updates are downloaded and then applied (AAMUpdater).  Same issue.  The logs in that folder don't shed any light on the problem that I can see.

 

Addition:  This is a network command line install from a package. The first package was incorrectly configured so that updates could not be applied by an administrator logon.  Repacked with the correct setting, uninstalled on the workstation, and reinstalled via the new network package to discover this issue. 

 

QUESTION:  Is their a tech note on a manual uninstall of CS6 suite in case the control panel uninstall did not remove everything and the product is in some sort of inconsistent state regarding update patches?

 

Message was edited by: MichaelFaulkner

1379 Views   2 Replies   Latest reply: MichaelFaulkner, Jun 26, 2012 7:57 AM
 
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  • Manish-Sharma
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    1. Manish-Sharma,
    Jun 25, 2012 6:49 PM   in reply to MichaelFaulkner
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    Hi Micheak ,

     

    I believe now is your problem solved.

     
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  • MichaelFaulkner
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    2. MichaelFaulkner,
    Jun 26, 2012 7:57 AM   in reply to Manish-Sharma
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    Manish:  As I just emailed you, and in the hope of helping someone else, on the two machines I tested, I needed to do two different procedures in order to avoid the update error:

     

    First system:  Uninstall the incorrectly configured AAME3 package, run the Adobe cleanup tool http://www.adobe.com/support/contact/cscleanertool.html, and reinstall the new correctly configured package, run updates.

     

    On the second system, I did the same steps as listed above, but then also had to logon as another admin user that had never logged onto the workstation as I was receiving the same error after the reinstall with an existing admin local profile.  Then updates ran.

     

    NOTE:  The first system install was run manually via a batch file while an administrator was logged on.  The second one was installed via a deployment tool without any user being logged on.

     

    Next test will be on a workstation after hours without any previous AAME3 package installed, just using the correctly configured one with updates allowed configured, without anyone being logged on. 

     
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